Teams at airpay payment services

Lead design and implementation of web and RPA automation for healthcare payment workflows, integrating payer websites and practice systems. Architect automation solutions, manage projects end-to-end, mentor engineers, collaborate with product and operations, and drive continuous improvements in eligibility verification, claims processing, payments, and reconciliation.

Provide phone, email, and chat support for dental clinics using AirPay: troubleshoot product issues, educate users, triage and escalate technical cases, maintain knowledge base, and ensure timely customer communication while covering west coast hours.

Lead technical direction, architecture, and engineering culture for a rapidly growing healthcare platform. Build and scale web applications, deploy to AWS, implement CI/CD and infrastructure-as-code, optimize performance and caching (Redis/ElastiCache), maintain databases, review code, drive refactors, triage bugs, and provide operational leadership.