Teams at AIA Group Limited

Drive sales of AIA insurance products through bancassurance partners by building relationships with bank decision-makers, creating product demand, developing and administering distribution programs, and managing assigned accounts to meet individual and team quotas. Support process improvements and align activities with company policy and growth objectives.

Assess and process critical-illness (CI) life insurance claims: verify documentation, coordinate with medical providers/agents/claimants, investigate complex cases, make or escalate settlement decisions, monitor turnaround times and compliance, communicate claim status, and support process improvements.

Support AIA Singapores strategic planning, collaborate with division heads to define priorities, lead cross-divisional strategic initiatives, monitor KPIs, perform business performance analysis, prepare EXCO communications, and track market/competitor trends to inform strategic decisions.