Teams at AIA Group Limited

Reviews and underwrites life insurance applications within delegated authority and service standards. Handles complex cases, re-underwriting, health disclosures, complaints, appeals, and retrospective reviews. Provides technical guidance to colleagues and distribution teams, supports underwriting training, identifies process improvements, and contributes to customer onboarding and cross-functional initiatives.

Supports business underwriting for group insurance by pricing employee benefits products, assessing risk, monitoring portfolio profitability, developing products, analyzing experience, and managing reinsurance reporting and treaties. Collaborates with senior management, finance, actuarial, group office, intermediaries, reinsurers, industry associations, and regulators to support strategic and financial objectives.

Leads high-volume, end-to-end recruitment for contractor and permanent roles across Asia. Manages sourcing, screening, offers, onboarding, contractor extensions, conversions, offboarding, vendor performance, HRIS records, workforce analytics, and governance. Partners with hiring managers, HR, Finance, Procurement, Legal, IT, and staffing vendors to optimize hiring speed, quality, cost, compliance, and contractor lifecycle processes.