Jobs at AGL

Design, develop and operate full‑stack SaaS platform components (backend, frontend, mobile) and cloud infrastructure on AWS. Lead architecture, build Node.js/TypeScript and React apps, ensure performance, reliability and security, drive integrations (including EV charger protocols), mentor engineers, and support charger onboarding and testing to scale Everty's EV charging platform.

Partner with site leaders at Bayswater Power Station to analyse processes, identify and implement improvements, track outcomes, manage risks, document standards, and use data visualisation (Power BI/Tableau/Excel) and SAP to drive operational efficiency and cost reduction.

Lead design, build and integration of OT infrastructure supporting gas and generation assets. Deliver secure, scalable networks, virtualization, storage, backup/DR, observability and automation. Collaborate with OT Cyber, ensure compliance, support projects, mentor engineers and drive platform improvements in a safety-critical environment.

As a Customer Solutions Representative, you will assist customers with account queries, complaints, and payments, delivering excellent service through phone interactions.

Deliver and coordinate community engagement and social impact initiatives for AGL Loy Yang, manage community funding programs, coordinate regional communications, monitor stakeholder needs and provide recommendations, and collaborate across project, communications, media and regulatory teams.

Develop advanced machine learning, predictive and optimization models, transform large datasets into actionable insights, design experiments, and produce visualisations and dashboards to influence commercial decisions and drive customer growth and retention.

Lead large, multi-stream IT/OT technology construction programs for energy assets. Own budgets, vendor engagements, governance, scope, risks and delivery across IT, OT, asset intelligence and physical security. Drive stakeholder alignment, mentor junior project managers and ensure benefits realisation across complex, construction-driven initiatives.

Lead a Dispute Resolution team handling complex complaints and escalations, drive operational performance, coach staff, ensure compliance with regulatory frameworks, manage governance and risk, and deliver strategic improvements with stakeholders and BPO partners.

Lead strategy and performance work for Customer Value Optimisation: define roadmap, run cross-functional strategic initiatives, extract insights from data and market research, build financial models, track success metrics, optimise reporting, and influence stakeholders to drive customer value, retention, and growth.

Handle inbound customer calls to resolve account and billing enquiries, manage complaints and account changes, take payments, identify sales opportunities, recommend tailored products/services, and follow up to deliver positive outcomes. Work full-time on a rotating weekday roster, complete paid onsite training, and contribute to team KPIs and sales targets.

Lead design and delivery of credit and fraud risk frameworks at customer acquisition, embedding controls across onboarding journeys. Monitor credit performance, drive data-led improvements, manage vendors and costs, operate the Customer Acquisition engine, and advise senior stakeholders on governance, compliance and commercial trade-offs to balance growth with risk.

Hands-on electrical role supporting wind farm electrical infrastructure. Lead maintenance planning and execution, coordinate outages, perform isolations/switching, develop work permits and LOTO, supervise contractors, troubleshoot complex electrical faults, and promote safety and risk management.

Model and optimise gas and electricity portfolios (including PLEXOS), run scenario and variance analysis, monitor market drivers and pricing impacts, support daily physical gas operations, and build automated analytical tools and dashboards (Python) to inform trading, planning and finance.

Manage core customer payment operations including allocations, refunds, clarifications and Centrepay. Resolve escalations, ensure compliance and fraud prevention, perform root-cause analysis, engage stakeholders, analyse operational data, and contribute to continuous improvement initiatives. Use SAP, Excel and PowerPoint to support reporting and process improvements.

Lead enterprise capability to identify, prioritise and capture value from Data & AI. Translate business priorities into deliverable AI initiatives, run proofs-of-value, partner across Technology, Finance and People functions, drive organisational change and enterprise-wide AI literacy, and report outcomes to executives.

Provide end-to-end HR generalist support across the employee lifecycle, advise leaders and employees on P&C policies and Workday, support recruitment/onboarding/payroll, run audits and operational people reports, promote self-service solutions, and identify process improvements to ensure data quality and efficient HR operations.

Lead and enhance the Workday employee experience (primarily Compensation, Performance, Talent). Act as a functional consultant: engage stakeholders, gather requirements, design, configure, test and implement Workday improvements, govern master data, and support adoption across the P&C community.