Agero

HQ
Medford, Massachusetts, USA
3,500 Total Employees
Year Founded: 1972

Benefits at Agero

Agero is focused on providing a resource rich, creative environment driven by exciting work as well as a multitude of opportunities to accelerate your career. In support of this mission, we offer a wide range of benefits to include:

  • Full range of core benefits including: medical, dental, vision, disability and life insurance, 401k matching
  • Variety of tools and resources to support employee mental health
  • Flexible time off policy
  • Rich opportunities to volunteer and give back to our surrounding community through groups such as "Read to a Child" and the Mystic Rivershed Cleanup organization
  • Educational assistance
  • Regular employee social events
  • Robust internal learning and career development programs designed to support the growth of each employee's career
  • Financial + Retirement

    401(K)

    401(K) matching

    Agero provides employees with a 401(k) matching plan managed by Fidelity Investments. We match 100% of the first 2% of contributions, and 50% of the next 4% of contributions.

    Performance bonus

    Whether you are an engineer or a contact center representative, a piece of your annual compensation is delivered via an annual bonus, paid 2 per year. Target bonus amounts vary by role.

    Office Perks

    Commuter benefits

    Company-sponsored outings

    Fitness stipend

    Company-sponsored happy hours

    Onsite gym

    Onsite office parking

    Relocation assistance

    Some meals provided

    Child Care + Parental Leave

    Company sponsored family events

    Agero sponsors summer BBQ's as well as a halloween extravaganza complete with in house trick or treating, haunted houses and best costume contests for the children of employees.

    Family medical leave

    Generous parental leave

    Return-to-work program post parental leave

    Professional Development

    Continuing education stipend

    Customized development tracks

    Job training & conferences

    Mentorship program

    Launching in 2023.

    Online course subscriptions available

    Paid industry certifications

    Part of our job-related education support.

    Promote from within

    Lunch and learns

    Whether it's personal development or for general education about our business, Learn at lunch is a big part of who we are!

    Continuing education available during work hours

    Tuition reimbursement

    Diversity

    Dedicated diversity and inclusion staff

    Diversity manifesto

    Documented equal pay policy

    Mean gender pay gap below 10%

    Mandated unconscious bias training

    Diversity employee resource groups

    Hiring practices that promote diversity

    Health Insurance + Wellness

    Dental insurance

    Disability insurance

    Disability insurance covers 60% of pre-disability earnings.

    Flexible Spending Account (FSA)

    Agero employees can contribute up to $2,750 annually to their FSA.

    Health insurance

    Life insurance

    Employer covered life insurance is equal to 1x an employee's annual salary. Employees also have the option to purchase supplemental life insurance up to 5x their annual salary.

    Pet insurance

    Team workouts

    Vision insurance

    Wellness programs

    Mental health benefits

    Culture

    Volunteer in local community

    Read to a Child, Mystic Rivershed Clean up.

    Flexible work schedule

    Open door policy

    Open office floor plan

    Partners with nonprofits

    Remote work program

    Team based strategic planning

    OKR operational model

    Vacation + Time Off

    Generous PTO

    Flexible time off, employees set their vacation schedules.

    Paid volunteer time

    Paid holidays

    Paid sick days

    Included in Flexible Time Off, employees take the time they need when they are sick.

    Additional Perks + Benefits

    We’ve got the benefits you’re used to and some you aren’t. We take care of the time off and allow you to make decisions about what you need to recharge your batteries and achieve harmony both inside and outside of the workplace. We’ve got more discounts and perks than you can count on two hands – and they are meaningful! Plus we offer a free subscription to our roadside assistance program. We offer major discounts at retailers such as BJ's, Dell, Verizon and others. We also have a vehicle purchase program. Agero offers a number of voluntary benefits that you can elect to support you and your family, when you need it most such as Medical Bridge Gap and Critical Care Supplemental Insurance, Supplemental Life Insurance, Pet Insurance, Legal Support, Identity Theft & Credit Protection, scholarship tuition reward points and more.

    Search the 14 jobs at Agero

    Recently posted jobs

    2 Days Ago
    USA
    Remote
    Automotive • Big Data • Insurance • Software • Transportation
    The CCaaS Architect is responsible for designing and implementing cloud-based contact center solutions, managing infrastructure, and ensuring scalability and reliability. This role involves collaboration with cross-functional teams, automation of provisioning using Terraform, and monitoring the performance of contact center solutions to optimize customer experiences.
    Automotive • Big Data • Insurance • Software • Transportation
    As a Remote Roadside Assistance Customer Service Representative, you will provide empathetic support to customers in emergency roadside situations, ensuring they feel safe and reassured. You will handle customer interactions with compassion, navigate multi-screen systems to document details, communicate effectively with service providers, and utilize critical thinking to resolve challenges.
    Automotive • Big Data • Insurance • Software • Transportation
    Provide empathetic support to customers in roadside emergencies, guiding them through challenges like towing, flat tires, and lock-outs while ensuring a calm and reassuring experience.