Jobs at African American Planning Commission, Inc.

Provides tenant-centered case management in supportive housing, including intake, assessments, support planning, care coordination, life-skills development, advocacy, benefits navigation, crisis and eviction-prevention interventions, community referrals, outreach, documentation, group activities, and outcome reporting. Collaborates with families, providers, agencies, and property management while maintaining confidential, accurate tenant records and supporting independent living.

Oversee supportive housing program operations, service delivery, regulatory compliance, staff supervision, hiring, training, performance management, quality assurance, reporting, incident response, and contract outcomes. The role coordinates services addressing tenants’ mental health, substance use, housing retention, employment, medical, and social needs while collaborating with property management, regulators, funders, and internal departments.

Directs social services for a shelter, supervising case management and related teams, coordinating assessments and independent living plans, ensuring regulatory compliance, and overseeing quality care. Develops programs addressing housing, substance abuse, mental health, and employment needs; tracks performance outcomes, manages documentation and incident reporting, liaises with providers and community organizations, conducts quality assurance reviews, and provides staff supervision, training, and crisis intervention oversight.

The Human Resources Generalist manages full-cycle recruiting, including sourcing, screening, interviewing, offer extensions, and onboarding. The role partners with hiring managers, tracks recruiting metrics, supports employer branding, conducts background and eligibility checks, and maintains compliance with employment laws. Additional responsibilities include HR policy review, HR technology use, employee confidentiality, and general departmental support.

Provide front desk coverage and monitor building security at a supportive housing facility. Control access, patrol premises, inspect safety equipment, respond to alarms and emergencies, document incidents, maintain visitor and shift logs, and report issues to building management or the Program Director. Attend required trainings and perform related duties.

Manage administrative functions of a family residence including fiscal controls, HR and payroll, vacancy coordination, reporting, liaison with government agencies, policy development, staff supervision and special projects to ensure regulatory compliance and effective program operations.

Provide 24/7 security coverage for a Bronx shelter: monitor access, conduct rounds, respond to emergencies, enforce rules, liaise with police/EMS, maintain logs, and support resident wellbeing while participating in training and interdisciplinary communication.

Supervise and support a team of case managers in a homeless shelter: create and review caseloads and intake packets, ensure timely initial assessments and quality independent living plans, monitor compliance with policies and referrals, participate in case conferences and incident follow-ups, provide staff development and training oversight, and carry a caseload as directed.

Oversee safe, compliant operation of a homeless shelter: manage staff, budgets, vendor relations, compliance with DHS and city agencies, reporting, payroll, training, community liaison, incident response, and continuous program improvement. On-call 24/7.

Provide full-cycle HR support including sourcing, interviewing, onboarding, employee relations, performance management, compliance with employment laws, investigations, benefits administration, and HRIS/talent system usage. Serve as backup for other HR generalists and support a positive relationship between staff and leadership.

Provide intake, psychosocial assessments, individual living plans, referrals, and ongoing case management for shelter-referred clients. Connect clients to psychiatric, medical, and substance use services, obtain benefits/ID, document case records, liaise with support agencies, and participate in team meetings while maintaining confidentiality and professional boundaries.

Lead the organization's financial management, oversee accounting and payroll, ensure accurate accrual-based financial statements, maintain internal controls, manage budgets and audits, liaise with external funders and auditors, present financials to the CEO and board, and identify growth opportunities.

Supervise and support case managers, create and review caseloads and intake packets, ensure compliance and timely assessments, participate in case conferences, perform follow-ups, provide staff training and development, and carry a caseload as directed.

Provide employment services to shelter residents: intake and orientation, goal-setting, referrals, workshops, resume and interview assistance, employer outreach, track placements and document interactions in CARES, and collaborate with case managers and community partners.

Administer and manage employee benefit programs (medical, dental, vision, life, commuter, retirement), handle open enrollment, resolve benefits-related employee issues, liaise with carriers/brokers, reconcile invoices, support compliance filings (ACA, COBRA, Form 5500, EEO-1), and back up LOA and workers' comp processing. Deliver benefits presentations during onboarding and maintain benefits data and reporting.

Oversee day-to-day shelter operations, support Program Director, train and supervise operations teams, manage bed vacancy reporting, conduct facility and locker inspections, collaborate with security, provide DHS/AAPCI-compliant training, and travel to sites as needed.

Lead and oversee all shelter program operations, ensure contractual and regulatory compliance, supervise staff, liaise with DHS and community partners, manage budgets, reporting, training, and facility conditions, respond to incidents, and drive resident outcomes toward independent or appropriate housing.

Oversee clinical and social services at a shelter, supervise case management and intake teams, coordinate service delivery with partners, ensure DHS regulatory compliance, develop programs and measurable outcomes, manage quality assurance, and support the Program Director with administration and reporting.

Oversee clinical and social services for a shelter, supervise intake and case management teams, ensure DHS compliance, develop and evaluate programs, coordinate with community and medical partners, track outcomes, implement quality assurance, and cover facility oversight in the Program Director's absence.

Provide intake, psychosocial assessments, and Individual Living Plans for shelter-referred clients; connect clients to psychiatric, medical, and substance-use services; obtain IDs and benefits; maintain confidential case records, update service plans, document interactions, liaise with support agencies, and participate in team meetings.