Teams at Affordable Interior Systems, Inc.

Leads and develops the Technical Support team, manages service levels and workloads, resolves complex product and installation issues, and supports dealers, installers, sales teams, and internal departments. Creates technical documentation, training resources, reports, and dashboards; analyzes support trends; drives root-cause resolution and process improvements; and collaborates with Engineering, Manufacturing, Quality, Sales, Customer Service, and Product teams on launches and customer initiatives.

Creates 3D CAD models for standard and custom casegoods, prepares approval drawings and bills of materials, links models to ERP systems, optimizes materials, develops CNC programs, and supports production teams with assembly and machining questions. The role requires cabinet design, engineering, industrial woodworking machinery, and manufacturing documentation expertise.

Generate Bills of Materials (BOMs), create simple SolidWorks and AutoCAD drawings, gather project specifications from customers, collaborate with engineers and project managers, and maintain accurate technical documentation.