Jobs at Advice Media

Maintain the health of live WordPress client sites through proactive monitoring, technical SEO audits, troubleshooting, plugin and theme maintenance, visual fixes, performance checks, and structured documentation. Diagnose and resolve issues within scope, test updates on staging, track findings in dashboards and tickets, and escalate security or WordPress core issues to DevOps. Collaborate with design, onboarding, launch, and technical teams while managing a high volume of sites independently.

Lead paid media strategy and execution for elective healthcare clients. Manage Google Ads and Facebook Ads campaigns, budgets, targeting, testing, tracking, landing pages, reporting, compliance, and client relationships. Identify growth and upsell opportunities, resolve platform issues, optimize performance, and ensure accurate conversion tracking through Google Tag Manager, CRM integrations, and cross-platform analytics.

Own retention, renewals, migration, and expansion revenue across a portfolio of medical, dental, and legal practice clients. Lead business reviews, demonstrate ROI, identify upsell opportunities, manage at-risk accounts, and develop customer success plans. Partner with Sales, Onboarding, Product, Marketing, and Customer Success while maintaining accurate CRM and customer platform data. Advise practice owners and marketing decision-makers on digital marketing solutions and contribute to mentoring and process improvement.

Lead and optimize Google Ads and Facebook Ads campaigns for elective healthcare clients. Manage keyword research, audience targeting, budgets, testing, conversion tracking, landing pages, reporting, compliance, and client communications. Resolve ad policy issues, identify growth and upsell opportunities, and use tools including Google Tag Manager, Whatagraph, Unbounce, and Zendesk to deliver measurable campaign performance.

Own the architecture and long-term health of a greenfield, multi-tenant website platform serving thousands of healthcare practices. Responsibilities include multi-tenant security, PostgreSQL data modeling, AWS infrastructure architecture, automated provisioning, visual editing, theming, Next.js rendering, SEO, performance, observability, compliance, integrations, migrations, and platform upgrades. The role requires expert-level full-stack engineering, architectural ownership, production operations experience, and technical leadership in a distributed team.

Own end-to-end product lifecycle for AI-native features, from discovery through launch and adoption. Conduct customer interviews, write user stories and acceptance criteria, prototype with AI tools, prioritize backlogs, partner with AI/engineering/design/data, run evaluations and dashboards, and drive user adoption and iteration.

Join as a junior full stack engineer to build front-end and back-end components, design APIs, integrate AI/ML solutions, manage data pipelines and ensure application performance and scalability.

Serve as first point of contact for MyAdvice clients, resolving high-volume tickets via phone, email, and ticketing system. Perform simple website/CMS updates, guide clients through platform features, triage and escalate complex issues, and document interactions. Maintain high throughput and quality, leverage AI tools to improve efficiency, and collaborate with internal teams to ensure strong CSAT and accurate escalation.

Design, build, and deploy production-grade Generative AI solutions (LLM-powered chat, agents, RAG pipelines). Fine-tune and optimize foundation models, implement prompt engineering and guardrails, integrate vector stores, and build end-to-end ML pipelines. Deploy and monitor models on cloud platforms using containerization, MLOps tooling, and CI/CD while collaborating with product and engineering teams.