Jobs at Addi

Lead merchant-side product for Addi Marketplace to scale self-serve onboarding, increase catalog depth, and automate operational friction. Diagnose funnel drop-offs, design UX and tooling for bulk uploads and integrations, instrument merchant telemetry, and deploy automated growth loops to accelerate time-to-first-sales while reducing engineering and ops support load.

Lead tax across Colombia, US, and Cayman: own consolidated ETR, manage multi-jurisdiction compliance and filings, drive tax accounting (DTA/DTL, accruals, UTPs), coordinate advisors (EY/KPMG), deliver executed optimizations, build scalable processes/calendars, and present defensible positions to leadership and regulators to enable IPO readiness.

Provide high-quality, multi-channel customer support to resolve inquiries (aiming for first-contact resolution), escalate complex cases, improve processes from feedback, produce reports, and maintain documentation to boost customer satisfaction and partner trust.

Design, develop, test, deploy, and operate scalable JVM-based backend services for the Lending team; build APIs, ensure reliability with automated tests, integrate event-driven/distributed systems, review code, be on-call, and contribute to architecture decisions.

Manage IT support operations, ensuring high ticket resolution rates and compliance while optimizing processes and improving user experience through automation and technical documentation.

Own end-to-end recruiting for critical, senior and technical roles: source, assess, close hires, maintain pristine ATS data, advise hiring managers, meet time-to-fill targets, and ensure data-driven, high-quality candidate experience.

The role involves managing strategic partnerships to optimize revenue growth, drive merchant activation, and handle operational partnerships in the financial sector.

Design and operate an internal developer platform to accelerate Java/JVM teams: optimize CI pipelines, embed observability and SLO enforcement, enable continuous profiling and self-service performance triage, and deliver AI-assisted developer tools and scaffolding to reduce platform support.

Support day-to-day workforce management through forecasting, schedule creation/adjustment, intraday monitoring, KPI tracking and dashboards. Configure and maintain the WFM system, ensure data integrity across integrations, provide first-line WFM support, and identify/implement quarterly optimization opportunities to improve staffing and operational performance.

Lead B2B merchant marketing to drive GMV via an AI-first operating system: design a tiered PAC framework, build merchant performance media, architect Salesforce-based merchant lifecycle CRM, unify B2B-consumer CRM amplification and attribution, align marketing and sales, and deploy production AI agents to automate marketing workflows.

As a GTM Engineer, you will build and operate a data-driven prospecting engine, enhance lead generation, and ensure data quality in Salesforce to support commercial success.

The FP&A Manager will oversee the financial planning and analysis function, implementing efficient planning processes, partnering with business units for metric-based management, and managing investment analyses.

Lead and develop fraud strategies to identify and mitigate fraudulent behaviors, optimize decision engines, and implement anti-fraud initiatives while managing a team of analysts.

Design, develop, test, and operate backend services on a JVM stack. Build scalable APIs and event-driven systems, write automated tests, review PRs, deploy via CI/CD, participate in on-call rotations, and contribute to architecture decisions.

Own daily reconciliations across core subledgers, ensure month-end subledger-to-GL tie-outs, manage UAT for finance-impacting changes, operate and monitor reconciliation automation, and validate AI-assisted finance workflows to keep financial data audit-ready.

Ensure accurate financial reporting, reconciliations, and compliance for both SaaS and bank operations. Deliver timely supplier/partner reports, support tax requests, accelerate month-end close, reconcile accounts, implement process improvements (including AI/automation), and collaborate with Treasury, FP&A, and Capital Markets.