As a Customer Solutions Consultant II, you will provide technical expertise, support customer relationships, guide AI strategies, and drive product utilization to enhance client success and sales growth.

As a Senior Software Engineer at Ada, you'll build scalable systems, collaborate on technical designs, mentor teammates, and enhance AI-driven customer support.

Lead enterprise customer implementations from kickoff to launch, providing strategic guidance, configuring workflows, and enabling client success with Ada's platform.

As a Sales Development Representative, you will engage with potential clients, deliver informative consultations, and develop innovative prospecting strategies for Ada's AI solutions.

The Enterprise Account Executive is responsible for managing and expanding client relationships, driving revenue growth, and achieving sales targets while maintaining a strong sales pipeline and collaborating with internal teams.

The Solutions Consultant II provides technical expertise, aids in closing new business, and ensures customer success through AI strategies and solutions.

Provide technical support to clients by troubleshooting complex issues, managing service requests, maintaining product documentation, and escalating problems as necessary while ensuring excellent customer service.

The Senior Software Engineer will develop and scale the Email platform for AI-driven customer support, enhancing systems for email processing and customer tools integration.

As a Technical Support Engineer, you'll resolve complex client issues, support engineering interactions, and mentor Tier I team members. You'll enhance internal documentation and tools to improve service standards and customer experience.

As an Enterprise Account Executive, you will manage sales for enterprise clients, build pipelines, forecast results, and collaborate with teams to achieve sales goals.

The Technical Support Engineer is responsible for triaging and resolving complex client support issues, acting as a liaison between Support and Engineering, and mentoring team members.

As a Senior Software Engineer at Ada, you will build scalable systems, mentor engineers, and collaborate with product managers and designers to enhance AI-driven customer support.

The Technical Support Advisor will troubleshoot complex customer support issues, explain concepts to clients, and improve product documentation while managing requests effectively.

As a Technical Support Advisor, you will troubleshoot complex client issues, provide exceptional customer service, and maintain internal documentation while using a methodical approach to problem-solving.

The Strategic Account Executive will drive revenue growth by managing the sales motion for strategic accounts, building a sales pipeline, and collaborating with teams to deliver product demos. Responsibilities include owning client relationships and exceeding sales targets in a fast-paced environment.

The Strategic Account Executive will expand the client base, manage sales for strategic accounts, and collaborate with teams to achieve revenue growth targets.

Lead Ada's social media strategy, create content, drive engagement and conversion, amplify thought leadership, and measure campaign performance.

As a Senior Product Marketing Manager, you will develop messaging, drive go-to-market strategies, and enable sales teams for AI solutions in customer service.

Lead the evolution of Ada's extensibility platform, defining strategy and roadmap for APIs and SDKs to drive integration and usage.

As a Senior Software Engineer on the Voice team, you'll execute the product roadmap for delivering AI-driven voice experiences, collaborating with stakeholders and ensuring high-quality code.