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As a Mid-Market Account Executive at Ada, you'll own the entire sales process for mid-market accounts, manage expansion opportunities within existing customers, develop territory plans, and collaborate with sales and customer solution teams to drive revenue growth.
As an Intermediate Software Engineer, you will collaborate with stakeholders and design teams to deliver features on Ada's AI-driven messaging platform while enhancing development practices and reviewing code. You will also address production issues and participate in an on-call rotation to support the services owned by the team.
As an Intermediate Software Engineer, you will collaborate with stakeholders to implement Ada’s product roadmap, focusing on enhancing their AI-driven customer experience platform. You will leverage your skills in frontend and backend technologies, review code, mentor team members, and participate in an on-call rotation to manage production issues.
As a Senior Software Engineer, you'll develop a platform layer for integrating customer success platforms and digital channels, enhance development practices, review code, and address production issues. You will contribute to product development and ensure a top-notch AI Agent platform experience.
The DevSecOps Engineer will be responsible for cloud architecture, security automation, infrastructure management, and collaboration with security engineers to enhance security protocols. This role includes maintaining system availability, participating in disaster recovery, and contributing to security operations, ensuring robust security practices across Ada's platforms.
The Senior Marketing Analyst will enhance pipeline growth by optimizing the marketing funnel and analyzing metrics across various channels. Responsibilities include maintaining marketing reporting, delivering insights to leadership, and improving web page conversion and SEO through data-driven recommendations.
The Solutions Consultant II at Ada will engage with customers in both pre-sales and post-sales activities, demonstrating technical acumen and building strong client relationships. Responsibilities include leading discovery sessions, delivering product presentations, scoping integrations, and supporting implementations to enhance customer success and retention.
As a Manager of Sales Development at Ada, you will lead a team of SDRs, drive sales pipeline performance, develop outreach strategies, and collaborate with marketing. Your role includes coaching the team, analyzing performance data, and ensuring successful lead generation and conversion while maintaining high morale and productivity.
As Ada's Senior Accountant, you will lead the execution of full-cycle month-end accounting and assist with day-to-day financial operations to support Ada's mission in automating customer service. You will work closely with Finance and Operations to ensure accuracy and timeliness in financial tasks.
As a Staff Software Engineer at Ada, you will lead and manage complex software development projects, build features, solve scaling challenges, and mentor the development team. You will be responsible for executing the integration roadmap and ensuring a scalable and maintainable platform for integrations, while raising technical excellence and quality standards.
The Solutions Consultant II will provide technical and subject matter expertise to clients, collaborating with the Sales team to understand business needs and maximize value from Ada's AI customer experience platform. Responsibilities include leading discovery sessions, delivering presentations, and supporting clients throughout their engagement with Ada.