Teams at Acquire Intelligence

Leads the design and implementation of complex software solutions for a connected-vehicle cloud and SaaS platform. The role combines hands-on development, architectural design, code reviews, technical decision-making, mentoring, stakeholder collaboration, and platform optimization. The Senior Technical Lead works with architects, product teams, and developers to deliver scalable, secure, maintainable features using cloud-native, microservices, IoT, and distributed-systems technologies.

Provides Level 3 technical support by handling helpdesk escalations, administering Windows Server environments, configuring and deploying Microsoft 365, troubleshooting networking and routing, and supporting infrastructure projects under a Senior Engineer.

Coordinates incomplete glass repair and replacement jobs through completion by ordering materials, managing supplier lead times, coordinating outside services, and rebooking appointments. Maintains accurate job information, follows up with branches, suppliers, planners, and customers, communicates delays and pricing, confirms deposits or approvals, and resolves quality or scheduling issues. The role prioritizes ageing and high-risk jobs while protecting service timelines and customer satisfaction.