Jobs at Acme Construction Supply Co., Inc.

Manage end-to-end order lifecycle, handle customer inquiries and issue resolution, maintain sales order queues, communicate delivery updates, support account management, and partner with sales and warehouse teams to ensure accurate, timely service.

Ensures outbound orders are accurately picked, packaged, staged, and shipped while identifying quality issues and documenting errors. Responsibilities include warehouse material handling, inventory replenishment, repacking damaged or substandard products, loading and unloading shipments, and maintaining organized work areas. The role uses warehouse systems, RF equipment, forklifts, and other material-handling tools while following safety procedures and contributing improvement suggestions to the quality-control program.

Leads the receiving department as a liaison between warehouse leadership and staff. Receives, unloads, inspects, sorts, counts, and stores incoming inventory; verifies shipments against purchase orders; records discrepancies; maintains product locations and receiving documentation; supports employee training; and ensures safe, organized, and efficient warehouse operations.

Provides customer support throughout the sales-order lifecycle, including order entry, product sourcing, pricing coordination, delivery updates, issue resolution, account management, and customer communication. Maintains inside sales queues, verifies customer information, supports product selection, and coordinates with sales, branch management, vendors, and warehouse operations. Requires accurate documentation, strong relationship-building, conflict resolution, and proficiency with ERP and office software.

Ensures warehouse orders are accurately picked, packaged, staged, and shipped. Reviews outbound orders, identifies quality issues, documents errors, manages repacking materials, reports variances, and supports process improvements. The role also handles inventory movement, unloading, stocking, material handling equipment, forklift operation, safety procedures, and maintaining an organized work area.

Manages customer orders from entry through completion, responds to inquiries, resolves issues, communicates delivery updates, and supports account relationships. Maintains order queues, documentation, pricing coordination, product sourcing, and customer information. Provides proactive service, assists with product selection, coordinates with sales, vendors, branch management, and warehouse teams, and handles multiple customer interactions while meeting service standards.