Teams at Acme Construction Supply Co., Inc.

Manages customer orders from entry through completion, maintains inside sales queues, communicates delivery updates, resolves issues, coordinates pricing, and supports product selection. Builds customer relationships through proactive service, accurate documentation, and effective communication with customers, vendors, and internal teams. The role also supports warehouse operations as needed and requires proficiency with ERP systems, Microsoft Office, and standard computer applications.

Supports customers using Acme’s eCommerce platform by managing account access, troubleshooting digital tools, assisting with online ordering, providing training, and promoting platform adoption. Maintains customer records, coordinates issue resolution across internal teams, develops support materials, and identifies opportunities to improve digital processes and customer engagement.

The Outside Sales Representative identifies and qualifies prospects, builds customer relationships, develops sales strategies, conducts product demonstrations, and manages sales inquiries. The role involves promoting products, services, promotions, and surplus inventory; maintaining product and pricing knowledge; resolving customer concerns; participating in vendor and marketing events; and managing territory sales activities. Travel throughout the assigned sales region and occasional North American travel may be required.