Jobs at ACI Worldwide

As an Intern Communications & Business Support Specialist, you will assist in internal communications, create reports, and support department events and processes.

The Director of Operations supports the product team's leadership, improving operational systems and processes, managing projects, and ensuring compliance in product governance and risk management.

The Customer Success Manager drives customer success through relationship management, retention, and value delivery for existing customers, while identifying growth opportunities and ensuring strong customer satisfaction.

The Customer Success Manager focuses on building relationships with customers, ensuring value delivery, driving adoption, and managing account health while supporting regional growth and customer satisfaction metrics.

As an Intern Software Engineer, you will support the PRM product, resolve bugs, implement minor enhancements, and collaborate in an Agile environment, focusing on high-quality software delivery.

Leads design and development of high-performance software systems for fraud detection in the payments ecosystem. Provides technical leadership and ensures non-functional requirements are met while promoting best practices in software engineering.

The Principal New Business Developer will drive sales for high-value payment products in Taiwan, managing relationships and prospecting new clients to achieve sales quotas.

The Senior Technical Account Manager manages complex customer relationships, ensures effective technical service delivery, and drives customer satisfaction through problem resolution and collaboration.

The Intern Software Engineer will assist in the design and development of Real-Time Payment Solutions, participate in testing and customer problem resolution, and comply with corporate policies.

The Intern Business Process role involves supporting audit readiness, documenting processes, assisting in identifying inefficiencies, and collaborating with teams to improve operational effectiveness.

Support the regional sales team in Latin America with digital marketing initiatives, content creation, and personal brand positioning on LinkedIn. Responsibilities include content creation, social media management, and visual asset design using tools like Canva.

As an Intern Software Engineer, you will assist in the development of Real-Time Payment Solutions, engage in Agile practices, and support software testing and delivery.

The Director of Technical Account Management will lead a team to ensure effective customer engagement, improve operational stability, and drive customer success for ACI's SaaS and on-premise solutions.

Design, develop, and modernize core payment processing platform capabilities; support regulatory and customer mandates; resolve production incidents and perform root cause analysis; lead modernization (ISO 20022, 64-bit, cloud migration); mentor engineers; drive automation, observability, testing, and quality improvements.

Design, develop, maintain, and modernize core payment processing capabilities. Support production issue resolution, regulatory and customer commitments, 64-bit and ISO 20022 modernization, and platform resiliency. Mentor engineers, collaborate across teams, drive automation, testing, observability, and leverage AI-assisted tools to improve code quality and delivery.

Lead a 30-60 engineer organization, define and execute engineering strategy for major product lines, own end-to-end delivery and budget ($2M-$5M+), drive architecture, quality, velocity and reliability, build leadership pipeline, partner cross-functionally, and present to executive leadership while driving AI-assisted development and engineering transformation.

Maintain, enhance, and modernize core payment processing capabilities. Deliver regulatory and customer commitments, resolve production incidents, support migrations (64-bit, ISO 20022), mentor engineers, and improve automation, testing, observability, and security.

Lead platform architecture, define reference architectures and golden paths, and treat internal platforms as products. Drive cloud-agnostic, scalable designs across CI/CD, Kubernetes/OpenShift, IaC and cloud providers. Embed DevSecOps and automation, mentor senior engineers, promote inner-sourcing, and prototype AI-assisted engineering to improve developer experience, reliability, and compliance.

Maintain, enhance, and modernize core payment processing platform capabilities. Deliver customer and regulatory mandates, resolve production incidents, support cloud migration and observability, drive automation, testing, and knowledge transfer while mentoring engineers.

Define technical vision and architecture across multiple teams; lead design and architecture reviews; resolve complex cross-system challenges; influence product roadmap; mentor senior engineers; drive adoption of engineering best practices, security and compliance, and emerging technologies including AI/ML.