Jobs at Achievers

Independently leads medium-to-large cross-functional technical programs from planning through delivery. Builds integrated plans, manages schedules, risks, dependencies, resources, governance, metrics, and communications, and drives accountability across engineering and business teams. Applies Agile practices, facilitates stakeholder alignment, resolves delivery issues, and escalates risks. Contributes to continuous improvement by identifying execution gaps, sharing lessons learned, and helping teams adopt effective program management processes.

Lead and execute Deal Desk operations for new business, expansion, and renewals. Manage pricing, discount approvals, contract structuring, and complex deals while partnering with Sales, Legal, Finance, and Customer Success. Drive process improvement, automation, documentation, reporting, and enablement. Act as SME, escalation point, and mentor to analysts to increase deal velocity, protect margins, and scale deal desk capabilities.

Manage moderately complex technical projects and small programs across multiple teams: create and maintain plans, track risks/dependencies, align stakeholders, apply Agile practices, report progress, and drive delivery and continuous improvement.

Lead day-to-day Deal Desk execution and complex deal support for new business, expansions, and renewals. Partner with Sales, Customer Success, Legal, and Finance to structure pricing, approvals, and contracts. Drive process optimization, automation, pricing frameworks, discount governance, reporting, and team mentoring to accelerate deal velocity, protect margins, and scale deal desk operations.

Own full-cycle recruitment across departments, partnering with hiring managers to define needs, source candidates, conduct interviews, negotiate offers, and support onboarding. Build pipelines through outreach, events, referrals, and professional networks while delivering a strong candidate experience. Manage multiple requisitions, track recruiting data, support employer branding, and contribute to projects that improve talent acquisition efficiency and employee experience.

Lead and execute the global indirect tax program for a growing SaaS company, overseeing compliance, audits, tax technology (Avalara/ERP), tax guidance for products and expansions, process improvements, and day-to-day supervision of an Indirect Tax Analyst. Partner cross-functionally and with external advisors to manage filings, respond to audits, and apply practical tax recommendations supporting business objectives.

Lead design and implementation of foundational platform components (authentication, API gateways, interservice communication, caching, shared libraries). Mentor engineers, drive cross-team alignment on architecture, own features end-to-end, improve developer experience, and ensure high availability, performance, and security while shipping frequently and modernizing core systems.

Build and maintain platform services for user lifecycle and HRIS integrations that process millions of records. Design, implement, and operate scalable, reliable microservices, APIs, and event-driven systems using cloud and container technologies. Contribute to design and code reviews, troubleshooting, migration from monoliths, estimation, and mentoring junior engineers.

Design, develop, and maintain backend microservices for reporting, analytics, data export and data-driven features. Collaborate with product, data, and engineering teams, implement APIs for BI tools, ensure data quality/governance, participate in design reviews, mentor junior engineers, and support agile delivery.

Lead architecture and implementation of scalable analytics, reporting, and AI-driven data intelligence capabilities. Own end-to-end services, drive technical direction, mentor engineers, ensure operational excellence, and collaborate with product and design to deliver secure, high-performance, maintainable solutions using cloud-native and data-platform technologies.

Lead end-to-end development of scalable platform features, drive system design and architecture, mentor engineers, champion best practices and tooling, collaborate with Product and Design, and solve complex distributed systems challenges using modern technologies.

Lead design, build, and maintenance of User Domain and HRIS integration services handling millions of user records. Architect scalable, secure microservices, mentor engineers, own features end-to-end, collaborate cross-functionally, and improve performance, reliability, and tooling.

Lead strategy and delivery for Milestone and Celebration experiences across web and mobile. Set roadmap with a Product Designer and Lead Engineer, use data and experiments to drive engagement, improve milestone detection and automation, ensure global localization and HRIS integrations, partner with enterprise customers, and mentor other product managers.

Research, develop, and deploy ML/AI solutions that power product features. Collaborate with product, engineering, and client teams to analyze data, build models, operationalize MLOps workflows, and generate insights to improve customer and product outcomes.

Own the global Marketplace P&L and forecasting; build predictive and enhancement models; perform margin, cohort, and share-of-wallet analyses; create dashboards and executive KPI reporting; support NRR/ARR forecasting; partner cross-functionally with Customer Success, Merchandising, Product, Accounting, and BI; standardize data workflows and improve analytical infrastructure.

Drive net-new enterprise sales across ANZ by building territory and account plans, prospecting high-value accounts, co-selling with Workday, displacing incumbents, managing complex C-suite sales cycles end-to-end, and maintaining pipeline, forecasts and cross-functional alignment to consistently achieve revenue targets.

Sell Achievers' SaaS Employee Experience Platform into existing enterprise brands across new sales or geographic territories. Prospect, generate meetings, manage complex enterprise sales cycles, collaborate with SDRs, RVPs and CSMs, position the solution against competitors, support marketing/events, and maintain accurate pipeline and forecasts.