Jobs at Achievers

Drive net-new enterprise sales across ANZ by building territory and account plans, prospecting high-value accounts, co-selling with Workday, displacing incumbents, managing complex C-suite sales cycles end-to-end, and maintaining pipeline, forecasts and cross-functional alignment to consistently achieve revenue targets.

Sell Achievers' SaaS Employee Experience Platform into existing enterprise brands across new sales or geographic territories. Prospect, generate meetings, manage complex enterprise sales cycles, collaborate with SDRs, RVPs and CSMs, position the solution against competitors, support marketing/events, and maintain accurate pipeline and forecasts.

Lead design and implementation of foundational platform components (authentication, API gateways, interservice communication, caching, shared libraries). Mentor engineers, drive cross-team alignment on architecture, own features end-to-end, improve developer experience, and ensure high availability, performance, and security while shipping frequently and modernizing core systems.

Develop and produce multimedia learning assets including video, e-learning modules, and supplemental job aids. Collaborate with designers and SMEs, apply accessibility best practices, perform QA, and support customer-facing training engagements across live, on-demand, and blended formats.

Own customer adoption and success for the Achievers recognition platform: set KPIs, run trainings and workshops, manage implementation and post-implementation adoption, drive upsell/cross-sell and revenue pipeline, run business reviews, handle escalations, and ensure contract renewal readiness.

Lead strategy and delivery for Milestone and Celebration experiences across web and mobile. Set roadmap with a Product Designer and Lead Engineer, use data and experiments to drive engagement, improve milestone detection and automation, ensure global localization and HRIS integrations, partner with enterprise customers, and mentor other product managers.

Lead frontend architecture and development for Achievers Celebrate™, building accessible, AI-enhanced web features using React/TypeScript. Own micro-frontend design, reusable component libraries, testing and CI/CD, mentor engineers, drive PR/code review processes, and collaborate with product and design to rapidly prototype and ship scalable, inclusive user experiences.

Research, develop, and deploy ML/AI solutions that power product features. Collaborate with product, engineering, and client teams to analyze data, build models, operationalize MLOps workflows, and generate insights to improve customer and product outcomes.

Build and maintain platform services for user lifecycle and HRIS integrations that process millions of records. Design, implement, and operate scalable, reliable microservices, APIs, and event-driven systems using cloud and container technologies. Contribute to design and code reviews, troubleshooting, migration from monoliths, estimation, and mentoring junior engineers.

Lead design, build, and maintenance of User Domain and HRIS integration services handling millions of user records. Architect scalable, secure microservices, mentor engineers, own features end-to-end, collaborate cross-functionally, and improve performance, reliability, and tooling.

Own the global Marketplace P&L and forecasting; build predictive and enhancement models; perform margin, cohort, and share-of-wallet analyses; create dashboards and executive KPI reporting; support NRR/ARR forecasting; partner cross-functionally with Customer Success, Merchandising, Product, Accounting, and BI; standardize data workflows and improve analytical infrastructure.

Work on backend and full-stack features end-to-end with emphasis on quality, reliability, and scalability. Contribute to code, reviews, system design, and architecture. Solve distributed systems problems using Python/Go, Kubernetes, Docker, Pub/Sub, GraphQL, relational databases, and microservices while collaborating with Product and Design.

Outbound sales role focused on prospecting HR leaders at large enterprises to qualify meetings for Account Executives. Responsibilities include phone/email/social outreach, campaign design, collaborating with AEs, using sales productivity tools, and continuous sales skill development in a hybrid Toronto environment.

Own strategy and long-term success for national and enterprise customers. Provide platform expertise, drive adoption, manage renewals and upsells, deliver trainings/workshops, track KPIs, resolve escalations, and collaborate with internal teams to improve customer experience and retention.

Lead end-to-end development of scalable platform features, drive system design and architecture, mentor engineers, champion best practices and tooling, collaborate with Product and Design, and solve complex distributed systems challenges using modern technologies.

Lead and execute Deal Desk operations for new business, expansion, and renewals. Manage pricing, discount approvals, contract structuring, and complex deals while partnering with Sales, Legal, Finance, and Customer Success. Drive process improvement, automation, documentation, reporting, and enablement. Act as SME, escalation point, and mentor to analysts to increase deal velocity, protect margins, and scale deal desk capabilities.

Design, develop, and maintain backend microservices for reporting, analytics, data export and data-driven features. Collaborate with product, data, and engineering teams, implement APIs for BI tools, ensure data quality/governance, participate in design reviews, mentor junior engineers, and support agile delivery.

Own strategy and long-term success for national and enterprise customers. Drive product adoption, define KPIs, manage renewals, upsell within accounts, lead training/workshops, provide reporting, and handle escalations to ensure retention and growth.

Lead day-to-day Deal Desk execution and complex deal support for new business, expansions, and renewals. Partner with Sales, Customer Success, Legal, and Finance to structure pricing, approvals, and contracts. Drive process optimization, automation, pricing frameworks, discount governance, reporting, and team mentoring to accelerate deal velocity, protect margins, and scale deal desk operations.