Jobs at Aceve

Lead a squad of 3–4 engineers while owning Craftnote’s technical direction, scalable event-driven architecture, delivery, reliability, and quality. Mentor engineers, conduct 1:1s, support career growth, collaborate with Product, and lead cross-organizational initiatives. Drive CI/CD, testing, observability, incident response, security hardening, and AI-assisted development. The role requires deep full-stack experience, cloud and containerization expertise, data modeling, ETL, asynchronous messaging, and fluent German and English.

Own vulnerability management and attack-surface security across corporate IT, business systems, products, cloud environments, and acquired entities. Triage and prioritize findings, manage scanners and remediation SLAs, verify fixes, monitor SIEM and EDR/XDR alerts, investigate incidents, define logging requirements, and support ISO 27001, NIS2, ISAE 3402, architecture reviews, supplier assessments, and customer security inquiries.

Own and operate Aceve’s ISO 27001 ISMS across multiple entities and countries. Responsibilities include policy and document control, compliance evidence, control monitoring, internal audits, nonconformity remediation, risk register administration, supplier risk assessments, customer security questionnaires, external audit coordination, regulatory alignment, and security awareness initiatives. The role reports findings to the CISO and Cyber Security Steering Committee and supports integrating acquired entities into the ISMS.

Own the sales pipeline from opportunity creation through deal closure. Responsibilities include forecasting, understanding customer needs, delivering tailored solutions and product demonstrations, negotiating contracts, maintaining CRM accuracy, achieving sales targets, and collaborating with SDR, marketing, and customer success teams. The role requires B2B sales experience, strong Finnish and English communication skills, CRM experience, and a consultative, customer-focused mindset.

Lead Aceve’s Benelux product portfolio across the Netherlands and Belgium. Set regional product strategy, manage roadmap and investment prioritization, align distributed product teams, and simplify a complex multi-product portfolio. Partner with commercial, technology, customer success, and professional services teams to drive adoption, retention, and customer value. The role also contributes to AI-native product development and broader group product strategy.

Build and lead Aceve’s group privacy framework across European and UK entities. Responsibilities include developing RoPA, DPIA and DPA methodologies; ensuring GDPR and EU AI Act compliance; managing breach response, vendor assessments, data flows, training, and privacy risk tracking; and advising Engineering, Product, Sales, Marketing, IT, HR, leadership, and AI teams.

Manage customer relationships for a SaaS construction project management and financial control platform. Monitor customer health, usage, engagement, and risks; drive adoption, retention, renewals, and satisfaction; conduct scalable customer touchpoints; advocate for customer needs internally; and collaborate with Sales, Account Management, Product, and Support. The role also contributes to building scalable Customer Success processes and best practices.

Owns Finnish customer implementations and onboarding from sales handover through go-live and early adoption. The role coordinates stakeholders, guides configuration and training, monitors customer health and usage, manages implementation risks, and drives value realization. It will gradually expand into ongoing customer success, relationship management, retention, renewals, and account growth. The role also helps build scalable customer success processes, documentation, and best practices for Finland.

Provides first- and second-line IT support across devices, Microsoft 365, collaboration tools, identity, endpoints, and workplace infrastructure. Administers Intune, Entra ID, Teams, SharePoint, OneDrive, and access controls; manages onboarding, offboarding, incidents, and service requests. Improves standardization, documentation, self-service, automation, security, and root-cause resolution across multiple locations and business units.

Leads development operations across multiple product squads, coaching Development Leads and growing engineering teams. Owns hiring, delivery commitments, budgets, architecture across squads, engineering standards, and technical outcomes. Drives practical AI adoption, improves development practices using DORA and SPACE metrics, and ensures teams maintain reliable production services. Participates in engineering-wide strategy, organizational planning, security, data protection, legacy-system modernization, and cloud-cost management.

Serve as the commercial and product expert in customer meetings, translating software capabilities into business value. Support account managers with Salesforce, order-management, product, and process expertise; run selected meetings independently; assist with customer onboarding; and provide sales reporting using Snowflake and Salesforce. Collaborate with sales, customer support, and international teams while serving as the local CRM and systems point of contact.

Partner with leaders on performance, organisational capability, change, employee relations, leadership development, culture, and team effectiveness. Own and improve the employee lifecycle, use people data for business decisions, support AI adoption and capability building, and ensure compliance with Dutch labour legislation. Collaborate with the People & Culture team to develop scalable people practices across Europe.

Prospect target companies and contacts, book qualified meetings, collaborate closely with account executives, maintain high outbound activity and quality, iterate and improve pitches, and help build team culture and processes.

Lead Aceve's visual identity end-to-end: set creative direction, produce motion and static content, and build AI-first production workflows, templates, and asset libraries to scale consistent creative across multiple markets. Direct contributors and ensure all marketing output meets the brand's creative standards.

Serve as first point of contact for ACEVE customers via phone and email, troubleshoot platform issues, own cases end-to-end, share recurring issue insights, stay current on product changes, and collaborate with teammates to maintain high-quality, consistent customer support.