Jobs at Accu-Tech

Develop new prospects, manage customer accounts, and grow sales and margins for low-voltage products and services. Responsibilities include territory forecasting, account planning, cold calling, needs assessment, product demonstrations, proposals, quotations, supplier collaboration, relationship management, and post-sale issue resolution. The role requires extensive travel to customer and supplier sites, strong product knowledge, sales negotiation, presentation skills, and mentoring of sales team members.

Manages inside sales for existing and prospective customers by obtaining and upselling orders, qualifying opportunities, preparing quotes, monitoring order fulfillment, resolving delivery issues, and collaborating with outside sales. The representative analyzes customer buying history, reports market feedback, and supports continuous process improvement while maintaining customer satisfaction and meeting sales goals.

Manages and grows a portfolio of larger, complex customer accounts through proactive inside sales, upselling, prospecting, and relationship development. Creates orders, markets products and value-added services, qualifies opportunities, monitors performance metrics, shares competitive and industry insights, and collaborates with outside sales. May mentor other inside sales representatives and resolve complex customer or sales issues independently.

Maintains customer quality plans, inspects materials and products against specifications, manages testing and calibration records, investigates nonconformities, supports production and customers, records defects, maintains Excel databases, improves processes, and hosts ISO 9001 audits. The role also processes orders, pulls and packages inventory, coordinates with suppliers, and supports quality and supply chain activities.

Manage and grow existing customer accounts via phone and email: process and upsell orders, prepare and follow up on quotes, manage backorders and delivery expectations, collaborate with outside sales, report trends, and drive continuous process improvements.

Manage and grow accounts via phone and email by obtaining and entering orders, up-selling, preparing quotes, following up on open/backordered items, collaborating with outside sales, reporting trends, and improving processes to increase customer satisfaction and sales.