Jobs at Access Community Services Inc.

Lead in-person and virtual guided tours for students and adults, using dialogue, storytelling, and role play to educate visitors about Arab American history and culture; attend briefings and intensive training, shadow staff, prepare assigned sections, and support museum programming.

Prepare monthly financial reports and P&L statements, compile and analyze financial data, maintain ledgers and reconciliations, manage budgets, payroll and invoices, ensure GAAP compliance, resolve discrepancies, maintain financial systems, and support external audits.

Develop and manage internal communications and media relations to align messaging with brand strategy. Collaborate with leaders and departments to craft announcements, press materials, and pitches; monitor coverage; support campaigns; build relationships with media and community partners; coach communications staff and assess communication effectiveness.

Provide day-to-day administration of HR programs including recruiting, compensation and benefits, training, employee relations, performance management, leave management, HRIS administration, compliance with employment laws, investigations, onboarding, and reporting. Support policy development, staff training, and HR initiatives such as diversity, recognition, and wellness. Collaborate with management, maintain records, and analyze HR data to recommend improvements.

Provide non-clinical rehabilitation services to adults with mental illness, engaging members in vocational and social activities, planning and facilitating groups, documenting progress in EMR, assisting with job-seeking skills and benefits, coordinating transitional employment and community resources, conducting outreach and recruitment, providing occasional transportation and coverage for evening/weekend activities, and ensuring compliance with HIPAA and accreditation standards.

Develops, leads, and evaluates public programs, events, and cultural outreach promoting Arab American history and arts. Manages program strategy, budgets, partnerships, artist contracting, logistics, metrics, and staff supervision while supporting marketing, fundraising, and community engagement.

Lead marketing strategy and execution for a department: develop integrated plans, manage campaigns and events, oversee creative and vendor relationships, track KPIs, and ensure brand consistency while collaborating with program leads and internal communications.

Provide advanced administrative support to a senior manager, handling confidential records, correspondence, meeting materials, travel and event coordination, transcribing dictation, and operating office equipment. Anticipate needs, prepare agendas and reports, liaise with internal/external contacts, and ensure departmental policies are followed.

Provide clerical support including answering phones, scheduling appointments, greeting visitors, data entry, filing, ordering supplies, operating EMR and MI WIC database, maintaining confidentiality, and assisting with routine reporting and standardized testing as assigned.

Lead social media strategy and execution across platforms: create and manage campaigns, content, and creative assets; monitor and engage audiences; produce metrics reports; research and implement new tools; collaborate with leadership and Communications to support branding for events, exhibitions, and organizational goals.

Develop, implement, and optimize online fundraising campaigns using email, social media, crowdfunding, and donation platforms. Monitor and analyze performance, create compelling digital content, manage donor communications and acknowledgments, coordinate with communications and development teams, improve donor experience, and ensure compliance with fundraising and data privacy regulations.

Supports all aspects of fundraising including donation processing and donor database management, drafting fundraising materials, donor stewardship and outreach, soliciting sponsorships, identifying and writing grants, managing funder relationships, creating analytical reports, and carrying a fundraising portfolio.

Provide peer-based support and coaching to clients with substance use and mental health needs using lived experience and training. Assess needs, develop person-centered service plans, coordinate referrals and benefits, monitor progress, document services, administer testing as needed, maintain confidentiality and comply with funding and CARF standards, and participate in outreach and presentations.

Manage fundraising activities including annual giving, appeals, gift processing, donor stewardship, sponsorships, and event ticketing. Maintain and reconcile donor database records, execute direct mail and online appeals, support marketing/PR for fundraising, and track financial contributions. Train users on database, ensure data accuracy, and support donor-related reporting.

Support ACCESS public policy agenda through research, bill analysis, drafting legislative recommendations and position papers, developing fact sheets and reports, stakeholder outreach, assisting trainings and workshops, producing communications and advocacy materials, and supporting grant writing and program documentation.