Jobs at Accela

The Jr. Proposal Manager assists with proposal coordination for government RFPs, managing schedules, drafting content, and ensuring compliance across the proposal lifecycle.

The Head of Sales, APAC is responsible for building new business development in Australia and New Zealand, driving logo acquisition, developing government relationships, and leading complex sales processes.

Manage a large portfolio of enterprise government agency customers as a trusted advisor, driving adoption, retention, and multi-year strategic account plans. Own renewal health, forecast risk, identify upsell/cross-sell, build KPI dashboards, leverage AI to scale engagement, travel for on-site relationship-building, and advocate customer needs internally.

Provide Accela system administration and enhancements for government SaaS clients: manage tickets, configure users and permissions, support releases, build workflows, scripting, fee calculations, reports (SSRS/Crystal), troubleshoot, and escalate complex technical issues to ensure client success.

Perform outbound and inbound prospecting to identify and qualify leads, build cadences with email/phone/social using sales automation, schedule discovery meetings for field sales, maintain CRM records, and support sales and marketing campaigns to meet lead-generation targets.

Lead enterprise account sales for Southern California: develop territory plans, win new business, grow and retain key accounts, own pipeline and forecasts, coach AEs, collaborate cross-functionally, respond to RFPs, and meet annual targets.

The Senior Software Engineer will develop and enhance cross-platform mobile applications, focusing on performance and user experience while collaborating with various teams throughout the development lifecycle.

The Operations Support Analyst will handle email deliverability issues, primarily on SendGrid, ensuring timely resolution of customer notifications and account provisioning.

The Account Executive will manage the sales cycle, focusing on prospecting, closing deals, and building relationships in assigned states. Responsibilities include maintaining client revenue, forecasting in CRM, and meeting sales targets.

The Account Executive manages the full sales cycle, builds customer relationships, meets sales targets, and collaborates with marketing and product teams.

The Senior Consultant will implement reporting solutions on the Accela Civic Platform, collaborating with teams, mentoring junior consultants, and enhancing client relationships while requiring up to 40% travel.

Lead the design and architecture of payment systems, ensuring compliance, scalability, and security. Mentor engineers, drive technical initiatives, and collaborate across teams.

The Renewal Account Manager coordinates with various teams to manage customer renewals, ensure timely revenue outcomes, and identify renewal risks. They maintain accurate data, drive customer satisfaction, and leverage AI tools for improved communication.