Jobs at Absorb Software

Build an AI-enabled B2B demand generation channel from the ground up. Own audience and signal identification, messaging, offers, outreach, tooling, experimentation, automation, pipeline measurement, and Sales handoff. Partner with AI and analytics teams on data, scoring, and automation capabilities. Evaluate build-versus-buy platforms, maintain deliverability and compliance, and scale repeatable programs that generate incremental commercial impact.

Build and own a new AI-enabled B2B demand generation channel from the ground up. Responsibilities include defining audiences and signals, selecting tooling, creating outreach and offers, running experiments, partnering with AI and analytics teams on scoring and automation, measuring incremental pipeline, maintaining compliance and deliverability, and establishing sales handoff processes.

Manage strategic customer accounts by building relationships with senior decision-makers, creating account plans, and driving upsell and cross-sell opportunities. Partner with internal leadership, solutions engineering, account development, customer success, and technology teams to execute expansion plans from discovery through close. Monitor pipelines, mitigate churn, demonstrate LMS functionality, provide pricing, track competitors, and report account activity. The role is fully remote-first and requires business travel when needed.

Leads Absorb Software’s outbound enterprise sales organization, including recruiting, coaching, quota management, pipeline reviews, forecasting, and new-logo acquisition. Builds consultative relationships with C-level buyers, develops sales executives, drives bookings and conversion performance, and collaborates with regional and global leaders. Reports sales activity and forecasts to senior leadership while contributing to market expansion in the HR software and e-learning sectors.

Manage strategic customer accounts by building executive relationships, creating account plans, and driving upsell and cross-sell opportunities. Coordinate internal teams to execute expansion plans from discovery through close, monitor sales pipelines, demonstrate LMS functionality, provide pricing, mitigate churn, and report market and competitor activity. The role requires deep technology sales experience, strong communication, global client experience, and business travel when needed.

Manage strategic enterprise accounts by building relationships with senior decision-makers, developing account plans, driving upsell and cross-sell opportunities, monitoring pipelines, and closing expansion deals. Collaborate with leadership, solutions engineering, account development, support, technology, and customer success teams. Demonstrate LMS functionality, provide pricing, mitigate churn, track customer activities, and report market and competitor insights. The role requires extensive technology sales and client management experience, global account exposure, strong communication skills, and business travel when needed.

Lead and grow Absorb Software’s outbound enterprise sales organization. Recruit, coach, and manage Enterprise Sales Executives; build C-level relationships; drive new-logo acquisition, quotas, pipeline performance, forecasting, and deal conversion. Collaborate with regional and global leaders, conduct reviews and training, and report sales activity and forecasts to executive leadership.

Manage strategic enterprise customer accounts by building relationships with decision-makers, creating account plans, identifying upsell and cross-sell opportunities, and driving expansions from discovery through close. The role requires pipeline management, product demonstrations, pricing discussions, churn mitigation, competitor monitoring, and collaboration with internal leadership, sales engineering, account development, support, technology, and customer success teams. The position is fully remote-first and serves a global client base.

Manage end-to-end software implementations for new clients, including requirements gathering, scope confirmation, timeline development, resource coordination, integrations, troubleshooting, and LMS training. Serve as the primary client liaison while managing multiple concurrent projects and ensuring successful Absorb LMS rollouts. The role requires client onboarding or implementation experience, software training capability, SaaS knowledge, strong time management, and a project-oriented approach.

Manage end-to-end software implementations for new clients, including requirements gathering, scope definition, timeline planning, cross-functional coordination, integrations, troubleshooting, and LMS training. The role oversees multiple concurrent projects, serves as the primary client liaison, provides best-practice guidance, and ensures successful rollout of Absorb LMS within an average eight-week implementation period.

Manage upper mid-market customer accounts to increase net dollar retention through upsells, cross-sells, renewals, and expansion opportunities. Build client relationships, negotiate contracts, generate proposals, manage sales pipelines, and support land-and-expand initiatives. Partner with internal teams throughout the customer lifecycle, maintain product knowledge, and contribute to sales process improvements. The role requires 5+ years of client relationship and revenue-growth experience, with SaaS sales and Salesforce experience preferred.

Manage upper mid-market customer accounts to increase net dollar retention through upsells, cross-sells, renewals, and land-and-expand opportunities. Build client relationships, negotiate contracts, prepare proposals, manage sales pipelines, answer product questions, and collaborate internally to support the customer lifecycle. The role requires strong communication, organization, sales capability, and product knowledge in a remote SaaS environment.

Lead technical presales activities by delivering online and onsite demonstrations, customizing LMS trial portals, developing prospect use cases, addressing integrations and technical questions, troubleshooting LMS issues, and supporting RFIs and technical questionnaires. Partner closely with Account Executives and Sales teams to guide enterprise prospects through complex solution evaluations.

Manage inbound sales opportunities for small and medium-sized businesses, guiding prospects through the sales funnel from initial contact to contract close. Responsibilities include prospect outreach, product demonstrations, pricing and quote presentation, negotiations, customer relationship management, CRM updates, market and competitor reporting, and collaboration with support, technology, and sales operations teams. The role also involves occasional assistance with accounts receivable collections and ongoing account support.

Manage inbound B2B SaaS sales opportunities for small and medium-sized businesses. Contact and qualify prospects, demonstrate Absorb LMS, provide pricing, negotiate contracts, submit approved orders, maintain customer relationships, update sales systems, and monitor competitors. Collaborate with sales operations, support, and technology teams to achieve quota and support business growth.

Manage strategic client relationships across adoption, expansion, advocacy, and renewal. Help customers design and optimize learning programs using Absorb LMS, deliver training and enablement, measure program effectiveness and ROI, monitor account health, address risks, and identify expansion opportunities. Collaborate with Product, Support, and Professional Services while maintaining accurate client documentation.

Manage post-onboarding client relationships across adoption, expansion, advocacy, and renewal. Guide customers in designing and optimizing learning programs through Absorb LMS, deliver enablement, measure learning outcomes and ROI, monitor account health, resolve risks, and identify expansion opportunities. The role combines B2B SaaS customer success with Learning and Development expertise, requiring consultative communication, commercial acumen, cross-functional collaboration, and familiarity with SaaS, APIs, and web technologies.

Leads Absorb’s product management organization, translating company strategy into product roadmaps, portfolio investments, and measurable outcomes. Oversees PM team development, operating models, governance, customer advocacy, capacity planning, and cross-functional delivery across product pods. Drives practical AI adoption in product workflows, establishes measurable adoption goals and guardrails, and strengthens strategic product management capabilities. The role requires extensive B2B SaaS product leadership and experience scaling high-performing PM teams.

Lead strategy and product direction for Enterprise Customer Education. Size opportunities, validate prototypes, build business cases, guide execution, mentor PMs, and apply AI to scale customer learning.

Lead end-to-end software implementations (avg. 8 weeks) for Absorb LMS clients. Serve as primary client contact to gather requirements, define scope, manage timelines, train users, support integrations (APIs, CRM/HRM), and coordinate cross-functional resources while managing multiple projects concurrently to ensure successful rollouts.