Jobs at Absorb Software

Lead customer marketing strategy and programs to drive onboarding, adoption, retention, advocacy, and expansion. Build automated lifecycle journeys, measure KPIs, run advocacy initiatives, partner cross-functionally, and manage a small team of marketers to improve customer outcomes and growth.

Lead and grow an account management team to retain and expand enterprise clients, oversee renewals and upsells, manage quotas and forecasting, track team performance, collaborate cross-functionally, recruit and develop talent, and use CRM and customer success tools to drive net dollar retention and operational metrics.

Lead and grow an account management team responsible for renewals, upsells, and expansion. Own operational metrics, forecasting, account plans, and stakeholder relationships while collaborating cross-functionally to drive net dollar retention and revenue growth.

Lead and develop a quota-carrying small & mid-market EMEA sales team for a SaaS LMS. Hire, coach, forecast, drive pipeline, support complex deals, collaborate cross-functionally, meet revenue targets, and analyze performance to improve outcomes.

Lead and grow an account management team that owns renewals, upsells, and account expansion. Drive net dollar retention through account plans, forecasting, metrics reporting, and cross-functional collaboration while recruiting, coaching, and managing performance using Salesforce, Gainsight and other tools.

Lead and grow an account management team focused on renewals, upsells, and expansion. Own team metrics, forecasting, hiring, client relationships, and collaboration with marketing and product to drive net dollar retention and pipeline growth.

Lead, coach, and develop an outbound BDR team while improving prospecting workflows, talk tracks, campaigns, and pre-call planning. Monitor performance metrics, drive quota attainment, qualify leads, execute strategic call and account plans, and partner with leadership to scale sales processes and operational efficiency. The role requires strong outbound selling expertise, data analysis, communication, organization, and experience in SaaS sales management.

Lead, coach, and develop an outbound BDR team while optimizing prospecting workflows, messaging, call plans, and campaigns. Monitor performance metrics, improve operational efficiency, qualify leads, communicate the SaaS value proposition, and collaborate with sales leadership and account teams to achieve pipeline and booking goals.

Lead product marketing, GTM strategy, enablement, and design for an AI-powered B2B SaaS portfolio. Own positioning, launches, pricing, buyer and competitor insight, enablement programs and content, cross-functional GTM planning, and drive AI adoption and measurement across product marketing and GTM teams.

Lead go-to-market teams to convert pipeline and drive expansion by owning product marketing, solution engineering, product evangelism, and analyst relations. Improve win rates, shorten sales cycles, influence expansion revenue, and position AI-driven products to customers and analysts.

Lead manual and automated QA for web applications using TypeScript and Playwright or similar frameworks. Design spec-driven tests, build AI-assisted test automation and agentic workflows, run AI evals and observability, mentor junior QA, triage and close bugs, and improve QA processes across the SDLC.

Own and optimize Zuora billing and the Salesforce-Zuora integration across quote-to-cash. Improve automation, support billing accuracy and revenue recognition with Finance, troubleshoot complex issues, analyze billing data, and collaborate with Sales, Customer Success, and Support to streamline subscription billing operations.

Lead and scale a multi-region enterprise sales organization (NAM + EMEA), own enterprise bookings and forecast accuracy, coach directors and 20+ AEs, drive pipeline health and GTM strategy, influence product roadmap, personally engage high-value deals, and build a metrics-driven, high-performance sales culture.

Lead a multi-region enterprise sales organization (North America + EMEA) to drive new-logo growth and predictable bookings. Own GTM strategy, forecasting, pipeline health, and deal execution for $50K–$500K deals. Coach Directors and 20+ AEs, refine territory/coverage, partner with Product, and personally engage in strategic high-value deals.

Own and expand Absorb’s largest accounts by building strategic account plans, driving upsell/cross-sell opportunities, managing pipeline to closed-won, coordinating internal resources, demonstrating Absorb LMS, and mitigating churn in collaboration with Customer Success.

Manage and grow Absorb's largest enterprise accounts by building strategic account plans, identifying upsell/cross-sell opportunities, coordinating internal resources from discovery to close, mitigating churn, and acting as a trusted advisor to senior client stakeholders while becoming an expert in Absorb LMS.

Lead product marketing strategy, GTM execution, enablement, and design for an AI-driven LMS. Own positioning, launches, pricing, enablement across GTM teams, and scale AI tools and workflows to drive pipeline, revenue, and team performance.

Lead strategy and product direction for Enterprise Customer Education. Size opportunities, validate prototypes, build business cases, guide execution, mentor PMs, and apply AI to scale customer learning.

Lead implementation of the marketing website in Webflow and code, translating Figma into accessible, performant, semantically correct front-end components, building reusable patterns, Web Components, and contributing to Next.js apps and shared libraries while optimizing performance, accessibility, and SEO.

Lead end-to-end software implementations (avg. 8 weeks) for Absorb LMS clients. Serve as primary client contact to gather requirements, define scope, manage timelines, train users, support integrations (APIs, CRM/HRM), and coordinate cross-functional resources while managing multiple projects concurrently to ensure successful rollouts.