Teams at Absorb Software

Manage an assigned customer portfolio by driving renewals, retention, upsells, and cross-sells. Build trusted client relationships, identify and close expansion opportunities, prepare proposals and statements of work, and maintain accurate sales pipeline reporting. Collaborate with Customer Success, Support, Product, and leadership to support the customer lifecycle while maintaining strong product and subscription-model knowledge.

Manage and grow an assigned SaaS customer portfolio through renewals, upsells, cross-sells, and retention strategies. Build trusted client relationships, identify expansion opportunities, prepare proposals and statements of work, manage the sales pipeline, and report on account performance. Collaborate with Customer Success, Support, Product, and leadership while maintaining strong product knowledge and guiding customers through subscription and renewal decisions.

Build an AI-enabled B2B demand generation channel from the ground up. Own audience and signal identification, messaging, offers, outreach, tooling, experimentation, automation, pipeline measurement, and Sales handoff. Partner with AI and analytics teams on data, scoring, and automation capabilities. Evaluate build-versus-buy platforms, maintain deliverability and compliance, and scale repeatable programs that generate incremental commercial impact.