Jobs at AbsenceSoft

Lead and scale the mid-market sales organization for a high-growth SaaS HR platform. Develop and execute sales strategies, manage and coach account executives and sales leaders, drive pipeline management and forecasting, partner cross-functionally to expand accounts, and represent the company at industry events to meet revenue targets.

Identify and qualify new business opportunities through outbound prospecting (email, phone, social, etc.), partner with Account Executives to build pipeline, maintain CRM records, refine messaging with Sales and Marketing, meet lead-generation targets, and operate within compliance and security controls.

Design, build, and deploy scalable AI/ML models (especially NLP and predictive models), implement MLOps and data pipelines, optimize model performance, research prototypes, ensure ethical and compliant AI, and collaborate with product, engineering, and data teams to embed AI into the leave management platform.

The Enterprise Account Executive will manage the full sales cycle for enterprise clients, driving revenue through relationship building, successful negotiations, and collaboration with internal teams.

The Customer Success Manager II manages customer relationships, driving platform adoption and retention, while collaborating with various departments to ensure client success.

Lead and coach a Tier 2 support team to ensure timely case resolution, manage daily support operations and incident response, author RCAs, partner with Product and Engineering on escalations, maintain playbooks and knowledge base, track support metrics, and drive continuous improvement and compliance.

Lead AbsenceSoft's growth engine to drive ARR and pipeline by owning demand generation, events, customer marketing, digital, partner marketing, and marketing operations. Partner with Product, Brand, Corporate Communications, and Sales to optimize lead lifecycle, attribution, and reporting. Scale a multi-disciplinary marketing team, deploy marketing technology and AI tools, and align marketing strategy with revenue goals and C-suite priorities.

Manage full sales cycle for mid-market B2B SaaS accounts from qualified opportunity to close. Run discovery, prospecting, prepare proposals/pricing, partner with SDRs and internal teams, maintain Salesforce pipeline and forecasting, and support compliance and deal negotiation.