Jobs at Abound

Build and maintain backend and frontend features for a lending platform using Python, Java, React, SQL, and cloud technologies. Contribute across the software development lifecycle, including design, testing, code review, deployment, troubleshooting, and database development. Collaborate with Product, Design, and internal stakeholders while gradually taking ownership of platform components and supporting customer-facing systems.

Own the Express/Mid-prime unsecured personal loan product end to end, including proposition, roadmap, pricing, eligibility, underwriting, marketplace offers, conversion, portfolio performance, and unit economics. Partner with risk and data science teams to optimize credit decisioning, manage adverse selection, evaluate experiments, and scale lending profitably while maintaining credit quality. Analyze data using SQL and Python or R, define management information, and communicate performance and recommendations to senior stakeholders.

Analyzes product funnels, loan-level unit economics, customer outcomes, and profitability to identify growth opportunities and guide product decisions. Builds dashboards, data models, experiments, internal tools, and front-end and back-end features using SQL, Python, and AI coding tools. Supports product discovery, partner integrations, launch testing, release validation, operational improvements, and post-launch monitoring while collaborating with Product, Engineering, Credit, Operations, and QA.

Coordinate learning and development across operational teams by scheduling training, managing inductions, maintaining materials and competency records, producing reports, supporting regulatory training, assessing needs, evaluating outcomes, and coordinating external providers and training budgets.

Handle and resolve customer complaints within UK financial services regulations, acting as the primary contact for escalated cases. Investigate complaints, perform root-cause analysis, coordinate with internal departments and the Financial Ombudsman Service, prepare management reports, maintain accurate records, and support fraud handling and general customer queries.

Manage core People Operations across multiple countries, including onboarding, offboarding, contracts, leave, compliance, payroll coordination, benefits, HRIS data, employee support, and employee relations administration. Build scalable workflows, maintain a People knowledge base, support performance and engagement cycles, and improve processes through automation and AI. The role requires UK employment law knowledge, strong organization, discretion, and clear communication in a fast-growing environment.

The Chief of Staff to the CTO will enhance the technology organization's execution, accountability, and performance by improving operations, aligning teams to priorities, and facilitating cross-team coordination while reducing the CTO's operational burden.

Develop and own backend features across the lending lifecycle using Python and cloud technologies. Design solutions, participate in the full SDLC, review code, write tests, coordinate deployments, troubleshoot customer-impacting issues, and improve PostgreSQL performance. Collaborate with Product, Design, internal stakeholders, and users to refine requirements. Support junior engineers through code reviews and pairing while maintaining business-critical systems and associated operational KPIs.

Build and ship reliable backend features for a mortgage engineering team using Python and modern backend technologies. Own work end to end, including technical design, implementation, testing, deployment, and iteration. Collaborate across engineering, product, frontend, and external partners while contributing to architecture, APIs, data modeling, performance, security, reliability, and developer experience. The role emphasizes product thinking, ownership, clean code, thoughtful reviews, and growth toward senior-level contribution.

Lead a small engineering team to adapt, deploy and operate Abound's lending platform in Spain. Remain hands-on in Python development while owning solution architecture, local integrations, regulatory compliance adaptations, operational resilience, and production support. Coordinate with Product, Risk, Operations and external vendors to deliver scalable, reliable third-party integrations and ensure successful localisation and launch of the Spanish business.

As a Data Engineer, you'll optimize the Data Lake and develop pipelines for data-driven decision-making, collaborating with Data Science for efficiency.