Search the 17 jobs at Abarca

As a Technical Support Analyst at Abarca Health, you will handle internal customer service issues related to systems, network, telecommunications, and Service Desk operations. Responsibilities include troubleshooting computer and networking issues, assisting with software upgrades, and managing user account maintenance. Bachelor's or Master's degree in Computer Engineering or related field and 3+ years of IT Operations experience are required.

Responsible for collaborating on the design, build, and maintenance of reliable and scalable infrastructure and software systems while managing error budgets and service level agreements. Monitor systems, troubleshoot and resolve issues, develop automation tools, and implement disaster recovery plans. Participate in on-call rotation and provide 24/7 support for critical systems. Travel required to Puerto Rico location.

The Client Data Exchange Manager at Abarca is responsible for being the lead subject matter expert in data-related tasks for client data exchange. They work closely with clients to meet technical needs, troubleshoot issues, develop solutions, and ensure smooth data exchange processes. The role involves documenting requirements, analyzing client data, coordinating changes with clients, and working with product and development teams to enhance technical client requests.

Oversee timely and accurate submission of Prescription Drug Event (PDE) data to maintain compliance with regulatory requirements. Lead a team of analysts, resolve discrepancies, report on data quality metrics, and collaborate with cross-functional teams for process enhancements.

As a Software Support Engineer at Abarca Health, you will handle software implementations, configurations, and upgrades. You will debug and propose solutions to customer cases, collaborate with development teams, troubleshoot technical issues, and provide advanced platform support. The role requires a Bachelor’s or Master’s degree in Computer Engineering or related field and 3+ years of experience in IT operations or development.

Directly manage DevOps engineers, strategic planning, project management, and quality of the software development process in an agile environment. Lead and mentor a team, drive strategic initiatives, collaborate with Agile Team members, implement reusable components, build automated deployment framework, enhance CI/CD pipelines, troubleshoot existing systems.

Provide technical expertise in Microsoft SQL Server development, optimize database performance, design and implement complex database systems, collaborate with development teams, and drive end-to-end availability and capacity planning for Microsoft SQL.

Product Owner role at Abarca, responsible for being a subject matter expert for product domains, gathering requirements, collaborating with internal clients and tech teams, analyzing business solutions, and setting product priorities.

As a Portfolio & Data Visualization Analyst, you'll partner with internal business areas to provide necessary data for identifying opportunities and finding better solutions. You'll design and develop reporting and analytic solutions, converting project specifications into interactive user interfaces to analyze processes and monitor performance.

As an Associate Financial Analyst, support financial analysis and reporting needs, monitor key financial metrics, provide insightful analyses for decision-making, and assist in financial planning. Consolidate and analyze financial data, prepare reports, and ensure accuracy in financial reporting. Support internal clients in budget management through timely reports and ad hoc analysis.

Responsible for building, maintaining, and supporting monitoring tools to detect, mitigate, and resolve application and infrastructure issues. Collaborate with teams to improve monitoring processes and provide recommendations for enhancement. Provide regular updates and reports on SLA adherence. Requires experience with network infrastructure, monitoring tools, and strong communication skills.

Manage approved projects of a complex nature from conception through completion, including scope, time, and budget following the Project Management methodology. Responsible for overseeing, managing, and completing programs and projects related to technology. Communicate project status to participants and escalate issues when necessary.

Client Benefit Manager responsible for managing client benefit requirements, overseeing case research and change requests, engaging in client sessions, tracking CRM deliverables, analyzing client needs, collaborating with cross-functional teams, and supporting department activities.

The Proposal Manager at Abarca is responsible for coordinating and producing proposal packages for full service PBM offerings or a la carte offerings. They lead, train, and develop the proposal team, support sales processes, and handle relationships with consultants through the RFP procurement process. The role requires strong communication, coaching, and leadership skills.

Assist in developing and maintaining pharmacy network strategies, establish relationships with pharmacy chains, serve as point of contact for pharmacy operational questions, support day-to-day tasks related to the pharmacy network, provide analytical support to monitor network performance, and assist with client engagement and audit teams in network-related items.

Senior Product Owners at Abarca are responsible for being subject matter experts in specific product domains, creating and refining business requirements in an agile framework, collaborating with internal teams to solve complex business needs, and developing product roadmaps. They also lead user acceptance testing efforts and provide support for applications development. The role requires a Bachelor's or Master's degree, 6+ years of experience in a similar role, and proficiency in project management and client-facing tasks.

As a Rebate Data & Report Analyst Lead, you will be responsible for analyzing rebates invoices, ensuring data accuracy, generating reconciliations, and designing tools for effective data management. Collaborate with stakeholders to identify data needs, automate tasks, and provide actionable insights. Lead the development and maintenance of data architecture and models. Prepare reports, analyze complex data sets, and support data modeling in Snowflake.