Search the 8 jobs at Abacus Group

As a System Administrator, you'll provide exceptional technical support to hedge fund and private equity clients, handling troubleshooting for workstations and network issues while maintaining communication with clients. You will manage ticket queues, document resolutions, and collaborate on operational improvements, ensuring great client service.

As a System Administrator, you will provide after-hours remote support to clients in the financial services sector, managing service requests and incidents, and ensuring superior customer experience. Responsibilities include technical support via phone/email, documenting issues, contributing to team goals, and working flexibly on scheduled shifts.

The Senior GRC Analyst will help clients develop information security policies, assess vendor risks, and ensure compliance with regulatory requirements within the financial services sector. Responsibilities include performing due diligence assessments, providing guidance on risk management, and conducting security awareness training.

The Senior GRC Advisor will help clients meet cybersecurity regulations by developing information security policies and conducting vendor assessments. This role involves collaborating with cybersecurity teams for risk management and ensuring compliance with regulations such as FCA and SEC. Analysts will provide training and documentation support while maintaining strong client relationships.

The Client Support Engineer will serve as an escalation point for complex technical issues, collaborating with clients and internal teams to resolve problems. Responsibilities include managing hosted platforms, responding to alerts, and providing updates on incidents and projects. Strong communication and technical skills are necessary to foster effective relationships and deliver excellent support.

As a Client Support Engineer, you'll manage and resolve escalated technical issues for clients, work collaboratively within the Service organization, and directly assist end users while providing exceptional service. Responsibilities include managing multi-tenant platforms, troubleshooting complex problems, and ensuring system health through proactive monitoring and regular updates.

As the Presales Engineer, you will collaborate with sales, engineering, and product teams to explain and support Abacus’s technology and services. Responsibilities include conducting sales pitches, managing client relationships, translating business needs into solutions, and developing methodologies to position Abacus as a leader in the Managed Security Service Provider space.

The Sales Executive is responsible for selling IT and Cyber Services to alternative investment firms, developing market strategies, managing client relationships, driving sales cycles from prospecting to closing, and collaborating with internal teams. The role emphasizes professionalism, strong communication skills, and an understanding of the alternative asset management sector.