Search the 9 jobs at Abacus Group

Provide technical support to clients, manage Active Directory accounts, troubleshoot hardware and networking issues, support Microsoft 365 suite, and ensure client satisfaction through superior customer service. Must have a proactive/flexible nature and relevant IT experience.

As a Senior HR Generalist, responsible for managing end-to-end HR processes including performance management, employee relations, talent development, DEI, and employee engagement. Design and implement employee development programs, lead employee engagement initiatives, champion diversity, equity, and inclusion efforts, and act as a trusted advisor to employees. Monitor employee morale and satisfaction levels and ensure compliance with HR policies and regulations.

Seeking a Systems Engineer to support new Azure solutions and enhance the current public cloud platform for clients in the financial services industry. Responsibilities include implementing new technology projects, managing multi-tenant platforms, responding to alerts, and providing support to new client onboardings. Must have strong technical skills in Azure, Office 365, Citrix, Windows Server, VMWare, and storage technologies.

Manager of Client Support responsible for overseeing IT support teams and resolving client issues on the Abacus platform. Manage personnel, drive team performance, conduct QA checks, create technician schedules, and participate in hiring processes. Proficient in Microsoft 365, Active Directory, VMware, Citrix, MDM, Cisco technologies, and data analysis. Requires Bachelor's degree, technical certifications, and 5+ years of relevant experience.

As a Customer Experience Manager, you will be responsible for managing a portfolio of customer relationships, gathering intelligence to enhance customer experience, and upselling services. You will conduct QBR meetings, track customer information, provide training, and promote the brand. Strong communication, organizational, and technical skills are required.

As a System Administrator, provide white-glove technical support to clients, troubleshoot hardware and software issues, manage Microsoft Exchange, Active Directory, Citrix XenApp, VMware vSphere, and MDM technologies, and ensure effective communication and problem-solving.

Manager of Client Support responsible for overseeing Onsite Support and System Administration teams, managing client portfolios, conducting QA checks, and participating in the hiring process. Requires 5+ years IT support experience, 2+ years team management, ITIL certification, and technical skills in Active Directory, VMware, Citrix, and Office 365.

Client Technology Management Engineer responsible for driving cloud platform innovation and designing solutions for clients' unique business objectives in AWS and Azure. Must have experience in Windows Server Technologies, Active Directory, and Exchange.

Seeking a Marketing Specialist to develop and execute marketing campaigns, increase brand awareness, and drive customer engagement in the financial services industry. Requires 2+ years of marketing experience and a Bachelor's degree in marketing.