Teams at AAA

Provide customer service and membership support for walk-in and phone members; assist with selling memberships and insurance, policy changes, renewals, billing and payments; verify coverage and issue binders; develop leads for agents; perform data entry and administrative tasks; resolve member issues and escalate complex complaints; support sales and management through cross-selling and service.

Responsible for the configuration, maintenance, and optimization of Workday Payroll and associated modules, ensuring compliance and data integrity while supporting HR stakeholders.

Sell domestic and international travel packages (cruises, air, car, hotels, land packages); build long-term member relationships, tailor itineraries, cross-sell products, meet sales goals, and complete training programs to grow into leadership opportunities.