Teams at AAA Fire Protection Inc.

Manages customer accounts with outstanding balances, conducts collections outreach, processes payments, resolves billing discrepancies, negotiates payment plans, and maintains accurate receivables documentation. Reviews aging reports, coordinates with collection agencies, uses accounting and ERP systems, and supports cash application. The role emphasizes professional customer service, accurate account management, collaboration with internal teams, and process improvement.

Schedule and dispatch jobs with customers, technicians, and subcontractors using company service software; assist with parts procurement, permitting, compliance test report processing, inventory control, quoting, invoicing, and other administrative tasks to improve division efficiency.

Drive outbound sales and renewals for fire inspection, testing, and monitoring services. Build and maintain customer relationships, manage a sales pipeline, produce estimates/proposals, use company CRM and cloud tools, coordinate onboarding with technical teams, represent the company at industry events, and comply with safety and vehicle policies.