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Passionate about delivering world-class customer service. Providing exceptional customer service via email, phone calls, and live chat. Assisting with basic support inquiries, reviewing and processing orders, escalating complex inquiries, and maintaining productivity requirements.
The Senior Network Architect is responsible for designing, building, and maintaining network infrastructure to ensure peak performance and reliability. They collaborate with senior leadership to design strategic network plans, mentor junior team members, troubleshoot production issues, and automate infrastructure.
Seeking a Systems Engineer with 5+ years of Linux engineering experience to design, implement, and optimize complex computer systems. Responsibilities include collaborating with team members, executing performance tests, providing ongoing support, and staying updated on technology trends. Must have strong problem-solving skills and be proficient in network troubleshooting, Python, and config management automation.
Responsible for managing and overseeing various hosting products, developing strategic roadmaps, mentoring team members, conducting market research, and driving product initiatives. Key focus on product strategy, leadership, and problem-solving within a global distributed environment.
Senior WordPress Developer with 5+ years of experience in developing production WordPress plugins. Collaborate on building features for custom control panel application and other software projects. Strong communication skills and experience in Linux Systems Administration required.
Responsible for providing exceptional customer service to current customers throughout the migration process. Resolve technical and general service requests and execute migrations while providing an exceptional customer service experience. Work alongside a team to ensure A2 Hosting is a leader in customer-focused web hosting services.