Jobs at A&R Group

Supervise front desk operations, coach and support staff, greet guests, manage check-ins, check-outs, reservations, payments, and guest inquiries. Resolve concerns, coordinate with housekeeping and maintenance, maintain an organized front desk, and ensure smooth shifts and positive guest experiences. The role requires flexible availability, basic hotel software skills, and the ability to remain active while handling occasional lifting and physical tasks.

Leads hotel maintenance operations across HVAC, plumbing, electrical, pool, fire safety, and general building systems. Performs hands-on repairs, inspections, preventive maintenance, and recordkeeping; supervises and trains maintenance staff; coordinates with hotel leadership; manages vendors, service calls, inspections, and code compliance. Requires on-call, weekend, holiday, and emergency availability, physical mobility, dependable transportation, and willingness to travel to job sites.

Lead and support the front desk team to deliver warm, efficient guest service. Manage check-ins, check-outs, reservations, and guest issue resolution. Coordinate with housekeeping and maintenance, ensure smooth shift operations, and maintain a clean, organized front desk. Provide hands-on support during busy periods and coach staff to improve service.

Lead and perform hotel maintenance across HVAC, plumbing, electrical, pool, and safety systems. Supervise maintenance staff, run preventive inspections, coordinate vendors, ensure compliance, handle on-call emergencies, and support guest-facing operations.

Lead and perform all property maintenance (HVAC, plumbing, electrical, pool, fire safety), supervise and train maintenance staff, run preventive maintenance and inspections, coordinate vendors and compliance, respond to on-call emergencies, and support hotel operations to ensure guest comfort and safety.

Provide administrative support to the sales team and Director of Sales: prepare contracts and proposals, manage client databases and reports, coordinate site visits and appointments, track leads and revenue data, assist with events and promotions, handle client inquiries, and collaborate cross-functionally to ensure guest satisfaction.

Lead and manage front desk team to deliver excellent guest experiences. Oversee check-ins/check-outs, reservations, room assignments, escalated guest issues, scheduling, performance reviews, and cross-department collaboration to maintain high guest satisfaction and operational efficiency.

Lead and manage front desk operations and staff to deliver excellent guest experiences. Oversee check-ins/outs, reservations, escalated guest issues, cross-department collaboration, scheduling, performance reviews, and monitoring guest satisfaction and departmental metrics.

Lead and perform all property maintenance—HVAC, plumbing, electrical, pool, and general repairs. Supervise and train maintenance staff, run preventive maintenance and inspections, manage vendors/compliance, support hotel leadership, respond to on-call emergencies, and maintain records to ensure safety and guest satisfaction.