Jobs at A&O IT Group

Provide on-site desktop and deskside support in Lysaker, Oslo. Handle incidents and service requests, troubleshoot Windows devices, mobile devices, printers, meeting-room systems, collaboration hardware, and network-attached equipment. Perform device health checks, manage desktop support services, meet SLAs, and deliver strong internal customer service. The role requires Windows desktop support experience, technical troubleshooting skills, prioritization, and effective communication.

Provide onsite deskside and near-desk support for end-user devices, meeting room AV, network-attached equipment, mobile devices, and collaboration systems. Handle incidents and service requests, perform device health checks, manage user accounts and assets, troubleshoot hardware, software, network, and endpoint security issues, and deliver VIP support while meeting SLAs.

Provides onsite deskside and near-desk support for end-user devices, collaboration systems, meeting-room AV, printers, and network-attached equipment. Handles incidents, service requests, health checks, asset audits, user onboarding and offboarding, device allocation, troubleshooting, and SLA prioritization. Supports Windows, macOS, mobile devices, Active Directory, Office 365, network connectivity, antivirus, encryption, and VIP users while delivering strong internal customer service.

Provides on-site deskside and near-desk support, including laptop imaging, deployment, distribution, incident resolution, service requests, meeting room support, device health checks, and troubleshooting for Windows computers, mobile devices, printers, collaboration systems, and other end-user technologies. Uses SCCM, Intune, Active Directory, Office 365, ticketing systems, antivirus, and encryption tools while meeting service-level agreements.

Provide on-site deskside support for end users, including troubleshooting desktops, laptops, mobile devices, phones, printers, conferencing systems, and other peripherals. Handle incidents and service requests, perform device health checks, support meeting rooms, manage Windows environments through Active Directory and GPOs, and meet service-level agreements through effective prioritization and communication.

Provide hands-on 1st-line desktop support: diagnose, repair, reimage and maintain workstations, printers and handhelds; administer AD accounts; track tickets; perform asset inventories; train users; support on-site shifts and out-of-hours on-call coverage.