Teams at A&O IT Group

Provide on-site desktop and deskside support in Lysaker, Oslo. Handle incidents and service requests, troubleshoot Windows devices, mobile devices, printers, meeting-room systems, collaboration hardware, and network-attached equipment. Perform device health checks, manage desktop support services, meet SLAs, and deliver strong internal customer service. The role requires Windows desktop support experience, technical troubleshooting skills, prioritization, and effective communication.

Provide onsite deskside and near-desk support for end-user devices, meeting room AV, network-attached equipment, mobile devices, and collaboration systems. Handle incidents and service requests, perform device health checks, manage user accounts and assets, troubleshoot hardware, software, network, and endpoint security issues, and deliver VIP support while meeting SLAs.

Provides onsite deskside and near-desk support for end-user devices, collaboration systems, meeting-room AV, printers, and network-attached equipment. Handles incidents, service requests, health checks, asset audits, user onboarding and offboarding, device allocation, troubleshooting, and SLA prioritization. Supports Windows, macOS, mobile devices, Active Directory, Office 365, network connectivity, antivirus, encryption, and VIP users while delivering strong internal customer service.