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Sales & Customer Success
An inside look at the team selling the intelligent orchestration platform for DevSecOps. Our sales teams act as trusted advisors, guiding customers to reimagine their software delivery and shape the future of secure development.
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Employee Reviews
If we’re at a booth, for example, at a convention. I often have customers run up to us and say, “We love GitLab.” From a sales perspective, it’s really nice to have developers and security folks who love us.
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"It doesn’t feel like a remote company. It really feels like a global team."
GitLab is shaping the future of DevSecOps. We provide a unified all-in-one platform that is also best in breed, which is a key reason customers love our product. You’ll be selling a mission critical infrastructure that customers genuinely need. You’ll work with a global team that operates as one unit. And every customer that you work with will be shaping the future of an entire industry.
What People Are Saying About GitLab
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Role Clarity: Handbook-first operations, MEDDPPICC/Command Plans, and mapped CS journeys make expectations and 'what good looks like' explicit from onboarding through renewals. This structure supports consistent execution across segments and deal teams.
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Mission & Purpose: Work is organized around 'Results for Customers,' with Sales and CS acting as trusted advisors focused on measurable value, adoption, and outcomes. This customer-outcomes mindset anchors success plans, QBRs/EBRs, and expansion motions.
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Learning & Development: Enablement is continuous, with quick-start paths, role-based accreditations, shadowing, and iteration that build product and methodology fluency. Written playbooks and self-serve resources shorten ramp and reinforce consistent craft.
Recently posted jobs
Cloud • Security • Software • Cybersecurity • Automation
Lead GitLab's Financial Services sales area to acquire new customers, expand accounts, and drive predictable ARR growth. Build and coach Regional Sales Directors and Account Executives, set strategy and forecasts, manage sales operations, and partner cross-functionally to deliver customer value and scalable growth.
Cloud • Security • Software • Cybersecurity • Automation
Lead and scale GitLab's Carahsoft partner ecosystem to generate partner-sourced pipeline across federal, state, local, and education markets. Design and run repeatable partner-led campaigns, perform account mapping and whitespace analysis, enable and activate partners, integrate partners into territory planning, support event-driven strategies, and provide forecasting and reporting to drive new customer acquisition and renewals.
Cloud • Security • Software • Cybersecurity • Automation
The Account Executive will manage the full sales process while building relationships with customers in the mid-market segment, guiding them in adopting GitLab's AI-enabled DevSecOps platform and ensuring pipeline accuracy.
At a glance
solving today's toughest challenges, together
Our Customer Success team stands at the intersection of innovation and impact, helping organizations tackle the complex challenges that define modern software development. From accelerating delivery timelines and strengthening security postures to breaking down silos and enabling AI-powered workflows, we partner with customers to turn obstacles into opportunities. We're not just supporting a platform, we're architecting solutions that help teams ship faster, work smarter, and build with confidence.
what makes our culture unique
Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.
our mission + vision
Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what's possible in software development.
