Jobs at 7shifts

Prospect and generate net-new pipeline for mid-market restaurant groups (10+ locations) using calls, email, social, events and networking. Own accounts in Salesforce, multi-thread to decision-makers, book qualified meetings for Mid-Market AEs, use AI and prospecting tools to prioritize outreach, hit booking targets, and help build a repeatable playbook as the segment scales.

Drive net-new pipeline for mid-market restaurant groups (10+ locations) by prospecting across calls, email, social, events and using Salesforce and AI tools. Book qualified meetings for Mid-Market AEs, multi-thread accounts, and help build scalable playbooks while meeting quota and refining outreach processes.

Drive new business for multi-unit restaurant groups (10+ locations) by outbound prospecting across calls, email, social and events. Own accounts in Salesforce, book qualified meetings for Mid-Market AEs, use AI and prospecting tools to personalize outreach at scale, and build a repeatable mid-market playbook.

Own OPEX forecasting and budget maintenance, build and migrate driver-based financial models to Drivetrain, partner with department leaders to validate assumptions, produce reports and presentations for leadership, support strategic initiatives (fundraising, M&A), and use financial systems and AI tools to drive actionable insights.

Own OPEX forecasting and budget maintenance, build driver-based financial models, partner with department leaders to validate assumptions, produce reports and analyses for leadership, migrate models to Drivetrain, and support strategic initiatives including fundraising, M&A, and cash flow forecasting.

Drive new MRR for the SMB segment by converting inbound restaurant operator interest into customers. Run consultative demos, manage pipeline, close deals to exceed targets, and use CRM/engagement tools and AI to optimize outreach. Share customer insights to improve product and playbook while working closely with sales leadership and teammates.

Drive new MRR by converting inbound restaurant operator interest into customers through consultative demos and disciplined sales process. Hit and exceed quota, manage a clean pipeline, use AI and sales tools to improve productivity, share product and playbook feedback, and collaborate with the SMB sales team.

Manage a book of existing SMB accounts to drive expansion (upsells, add-ons, location growth) using data-driven outreach, consultative discovery, value-based demos, and AI-enabled prioritization. Collaborate cross-functionally, maintain strong data hygiene in tools like Salesforce and Gong, surface customer insights, and hit MRR targets while strengthening retention and product adoption.

Manage a book of SMB customers to drive retention and expansion using data-driven playbooks. Identify upsell/add-on opportunities, run consultative discovery and demos, hit MRR targets, use Salesforce/Gong/Slack and AI tools to prioritize outreach, capture customer insights for Product/Marketing, and partner cross-functionally to ensure activation and ongoing success.

Serve as first point of contact via chat, email, and phone to troubleshoot, educate, and retain restaurant customers. Provide product training, create training materials, identify product improvements and bugs, track recurring issues, and collaborate with internal teams to resolve customer needs.

Provide frontline support to restaurant customers via chat, email, and phone; troubleshoot product issues; deliver basic product training and create materials; identify customer needs and product opportunities; track recurring issues and report bugs; collaborate with the Support team to improve customer satisfaction and retention.