Jobs at 4over, Inc

Identifies and develops new business opportunities for a commercial printing company. Responsibilities include prospecting, networking, lead generation, client relationship management, presenting products and services, maintaining the sales pipeline, collaborating with internal teams, and achieving sales goals.

Develop and execute SEO, ecommerce, acquisition, and conversion strategies across multiple brands. Conduct technical SEO audits, optimize product and landing pages, manage CMS content, improve customer journeys, and analyze traffic, product behavior, and conversion data using GA4, Search Console, and ecommerce tools. Partner with Marketing, Product Portfolio, Digital Commerce, and Development to improve discoverability, website usability, tracking, revenue, and profitability while maintaining a prioritized growth opportunity backlog.

Manages and grows an assigned portfolio of customer accounts by building relationships, retaining revenue, identifying sales opportunities, coordinating print orders through production, and resolving customer concerns. Develops account growth plans, prepares or coordinates estimates and documentation, monitors profitability and performance, maintains sales records, and collaborates with customer service, estimating, planning, prepress, and production teams. The role is primarily on-site with occasional customer visits and production-area interaction.

The Business Development Representative will generate new business by researching prospects, engaging enterprise decision-makers, building relationships, and creating qualified sales opportunities. Responsibilities include executing account-based campaigns, managing territory and pipeline performance in CRM systems, collaborating with Sales, Marketing, Estimating, Product, and IT, maintaining product knowledge, monitoring market trends, and improving forecasting and sales processes. The role focuses on new-logo acquisition and expanding 4over’s Trade customer base.

Manage full-cycle recruitment, primarily for sales roles and additionally for corporate functions. Responsibilities include sourcing candidates, screening applications, coordinating interviews, partnering with hiring managers, maintaining talent pipelines, supporting offers and pre-employment processes, tracking recruiting metrics, improving workflows, and delivering a positive candidate experience.

Own a strategic territory and drive enterprise new-logo acquisition from prospecting through closing. Build C-level relationships, execute account-based campaigns with Marketing, close $250K+ deals, develop recurring revenue, manage CRM pipelines, and collaborate with internal teams to expand accounts. The role is remote and includes occasional travel of up to 30% for client meetings and industry events.

Lead strategic, cross-functional enterprise transformation initiatives from planning through implementation and adoption. Responsibilities include developing project plans, managing scope, budgets, resources, risks, dependencies, and schedules; coordinating stakeholders, vendors, business analysts, and technology teams; supporting requirements reviews, UAT, change management, training, and organizational readiness; communicating project status; resolving issues; and improving project management processes and practices.

The Business Development Representative will drive new business by prospecting enterprise-level organizations, engaging senior decision-makers, building relationships, and creating qualified sales opportunities. Responsibilities include executing account-based campaigns, managing territory performance and CRM pipelines, developing product knowledge, supporting new-logo acquisition and upselling, monitoring market trends, and improving forecasting and deal execution. The role requires B2B outbound sales experience, strong communication and relationship-building skills, and the ability to work independently in a remote, high-performance environment.

Manage relationships with high-value enterprise accounts, ensuring customer satisfaction, order resolution, onboarding, product adoption, and revenue growth. Monitor customer health, risks, satisfaction, and performance metrics; coordinate internal teams to resolve priority issues and support integrations, releases, and upsell opportunities. Partner with account managers, sales, technology, marketing, quality assurance, and customer experience teams to execute account strategies and maintain strong customer relationships.

Provides customer support through phone and virtual chat by answering product and website questions, resolving concerns, documenting interactions, educating customers, and following up proactively. The role requires empathy, active listening, accurate communication, timely issue resolution, and collaboration in a contact center environment. Employees also complete administrative tasks, attend meetings, follow safety procedures, and maintain their work area. Bilingual English and Spanish skills and printing or wide-format production experience are desirable.

Provides customer support through phone and virtual chat by answering questions, educating customers about products and services, resolving concerns, documenting interactions, following up proactively, and handling complex requests with patience and empathy. The role requires accurate account updates, timely issue resolution, teamwork, adherence to safety policies, and participation in company meetings. This hybrid position operates Monday through Friday during standard business hours.

Provides customer support in a contact center through phone and virtual chat. Educates customers about products and services, resolves concerns, documents interactions, handles complex requests empathetically, follows up proactively, and escalates feedback for product improvement. The role requires strong communication, active listening, computer proficiency, accurate typing, teamwork, accountability, and schedule flexibility in a hybrid environment.

Provides phone and virtual chat support in a contact center, educating customers about products and services, resolving concerns, documenting interactions, and following up proactively. The role requires active listening, empathy, timely problem-solving, accurate account updates, and professional communication. Employees also complete required tasks, attend meetings, maintain a safe and orderly workspace, and support customer loyalty. Bilingual English-Spanish skills and printing or wide-format production experience are desirable.

Manages plant-level human resources operations, including recruiting, onboarding, employee relations, performance management, policy compliance, HRIS records, benefits administration, training, audits, safety reporting, and return-to-work programs. Partners with plant leadership and Corporate HR on workforce planning, legal compliance, employee development, and organizational effectiveness. Supervises administrative staff through a dotted reporting line and may travel up to 10%.