Teams at 4over, Inc

Lead strategic, cross-functional enterprise transformation initiatives from planning through implementation and adoption. Responsibilities include developing project plans, managing scope, budgets, resources, risks, dependencies, and schedules; coordinating stakeholders, vendors, business analysts, and technology teams; supporting requirements reviews, UAT, change management, training, and organizational readiness; communicating project status; resolving issues; and improving project management processes and practices.

The Business Development Representative will drive new business by prospecting enterprise-level organizations, engaging senior decision-makers, building relationships, and creating qualified sales opportunities. Responsibilities include executing account-based campaigns, managing territory performance and CRM pipelines, developing product knowledge, supporting new-logo acquisition and upselling, monitoring market trends, and improving forecasting and deal execution. The role requires B2B outbound sales experience, strong communication and relationship-building skills, and the ability to work independently in a remote, high-performance environment.

Leads the Client Success organization, developing strategy, team performance standards, customer engagement models, retention programs, and revenue-growth initiatives. Oversees customer relationships, health, account planning, renewals, cross-sell and upsell opportunities, and executive-level engagements. Partners closely with Sales and cross-functional teams to resolve issues, improve customer experience, identify account opportunities, and communicate customer insights. Establishes KPIs, monitors performance, and reports retention, growth, engagement, and escalation metrics to executive leadership.