Jobs at 10Pearls

Senior pre-sales leader who shapes AI solutions, leads discovery and executive engagements, develops architectures and proposals, validates feasibility with engineering teams, mentors junior consultants, and represents the company in events and thought leadership.

The Senior Manager of Strategic Partnerships will lead partnership strategies, develop relationships, drive revenue growth, and manage GTM initiatives with GSIs and technology ecosystems.

Lead and manage the LATAM recruitment team, standardizing processes, driving metrics, and achieving aggressive hiring targets for technical roles.

Responsible for driving sales of Salesforce solutions, building client relationships, managing expectations, and leading complex deals to achieve revenue growth.

The AI Solutions Architect will design and implement AI solutions, architect AI infrastructure, lead initiatives, and mentor teams while ensuring alignment with business objectives.

Lead AI-driven product development, manage client relationships, guide technical direction, and ensure delivery on strategic objectives while leading offshore teams.

The Office Administrator oversees front-desk operations, manages office supplies, finances, and meeting logistics while fostering a positive workplace.

Perform functional, regression, and integration testing for Amazon Connect contact flows and IVR. Validate AWS Lambda integrations, document defects, support UAT with stakeholders, and monitor routing and call handling post-deployment.

Lead the ServiceNow product roadmap and backlog across multiple instances and modules. Design portals/forms, make minor HTML/CSS changes, build reports/dashboards, run discovery and stakeholder interviews, drive Agile planning, manage change and adoption, surface risks, and partner with engineering, UX, legal, and leadership to deliver and measure product outcomes.

Design, build, and configure Amazon Connect contact flows and IVR experiences; develop AWS Lambda functions and Lex bots; configure Contact Lens and CTRs; integrate Connect with CRMs (Salesforce, ServiceNow) and third-party APIs; monitor via CloudWatch; support IaC deployments (CloudFormation/Terraform); document designs and support UAT with stakeholders.

Owner of telephony/contact center product strategy and roadmap. Advocate for customers, manage backlog and OKRs, run discovery, partner with engineering (AWS Connect), prioritize telephony features like routing and IVR, and communicate product status to stakeholders and senior leadership.

Lead PD-level scheduling, resource/demand planning, budget management, status reporting, governance coordination, and process improvement for multiple concurrent AWS implementation initiatives. Manage dependencies, risks, procurement (SOWs/CRs/licenses), and produce leadership-level reports while building repeatable delivery playbooks and ensuring ServiceNow-based tracking and time reconciliation.

Create and edit video and visual content for social, webinars, events, and campaigns; design graphics and presentations; repurpose interviews and case studies into multimedia; assist with website and blog updates; capture event content; collaborate with marketing and sales; monitor content performance and apply AI-driven tools and trends to improve engagement.

The Recruiter will manage the full recruitment lifecycle, including sourcing candidates, conducting interviews, negotiating offers, and enhancing the company's culture through strategic hires.

The Account Manager is responsible for managing client relationships, developing strategic partnerships, and driving business growth through collaboration with teams and clients.

The Business Operations Manager leads operational execution across finance, legal, sales, and delivery, ensuring client satisfaction and managing contracts and pricing strategies, while collaborating with various teams. This role involves financial oversight, cross-functional coordination, and process implementation to support business growth.

The Technical Recruiter will manage the full cycle of recruiting, focusing on sourcing and hiring top talent for client roles in tech fields like AI and software development.

Lead architecture and implementation of complex Salesforce solutions with emphasis on CPQ, Sales Cloud, Experience Cloud, integrations, automation (declarative and Apex), reporting, and technical leadership for development teams and stakeholders.

Manage payroll processes, ensure compliance, produce payroll reports, and improve accounting procedures. Requires attention to detail and GAAP knowledge.

The Marketing Coordinator will assist with content creation, coordinate multi-channel campaigns, support marketing operations, and analyze marketing data to improve efficiency and engagement.