Teams at 1-800-FLOWERS.COM, Inc.

Process accurate consumer and corporate sales orders, communicate with order processing leadership, meet performance standards, handle confidential information, and work flexible schedules including overtime, evenings, and weekends. Maintain attention to detail and proficiency with Microsoft Word and Excel; complete required training and comply with specified hardware and network requirements for remote work.

Seasonal role managing corporate gift accounts: order entry, customer service (inbound calls, emails), account maintenance, and sales support. Use Salesforce and internal consoles, handle high call volumes, meet deadlines, and work flexible hours including evenings/weekends during peak season.

Supports the Corporate Sales team by responding to inbound inquiries, communicating with clients, preparing quotes, coordinating samples, maintaining client web pages, following up on sales activities, and facilitating accurate corporate order fulfillment. The role also assists with key accounts, sales reporting, monthly sales goals, and special projects while coordinating with internal teams to ensure a seamless customer experience.