Teams at 1-800-FLOWERS.COM, Inc.

Seasonal role managing corporate gift accounts: order entry, customer service (inbound calls, emails), account maintenance, and sales support. Use Salesforce and internal consoles, handle high call volumes, meet deadlines, and work flexible hours including evenings/weekends during peak season.

Seasonal remote role managing corporate gift accounts: order entry, customer care, inbound calls, account maintenance, and sales support. Requires use of Salesforce, CCS, and Microsoft Office, strong communication, schedule flexibility for holiday peaks, and specific home hardware/internet requirements.

Process accurate consumer and corporate sales orders, communicate with order processing leadership, meet performance standards, handle confidential information, and work flexible schedules including overtime, evenings, and weekends. Maintain attention to detail and proficiency with Microsoft Word and Excel; complete required training and comply with specified hardware and network requirements for remote work.