Jeff Link

Contributing Reporter at Built In

Expertise: Tech journalism

Education: The Ohio State University; University of Michigan

Jeff Link is a former Built In contributing reporter who covered design, UX and product development. His work has appeared in Fast Company, Dwell, Architect and Green Building & Design. Link is a former adjunct professor of writing, rhetoric and composition at DePaul University and graduate student instructor at the University of Iowa. He holds a master of fine arts from the University of Iowa, a master of education in secondary education from The Ohio State University and a bachelor’s degree in English from University of Michigan.

136 Articles

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Jeff Link Jeff Link
Updated on April 01, 2025

Summer Tech Watch: 11 Colorado Companies to Know

Spanning a myriad of industries — from healthtech to gaming, cybersecurity, energy and more — keep your eyes on these impressive local employers.

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Jeff Link Jeff Link
Updated on November 25, 2024

What Is the Jobs to Be Done Framework (JTBD)?

Jobs to be Done (JTBD) is a framework for developing products based on the understanding of a customer’s goal (“job”) and what product they would buy (“hire”) to complete the goal.

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Jeff Link Jeff Link
Updated on April 15, 2024

Kanban vs. Scrum: Which Is Right for Your Team?

Well, it depends on your budget, development goals and work culture.

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Jeff Link Jeff Link
Updated on April 08, 2024

20 Product Management Courses You Should Know

For getting started — or moving up — in product management.

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Jeff Link Jeff Link
Updated on March 20, 2025

14 Tips for Writing a Stellar Product Manager Resume

Focus on your results, not your responsibilities.

14 Tips for Writing a Stellar Product Manager Resume
Jeff Link Jeff Link
Updated on March 27, 2025

What Is Information Architecture in UX?

Information architecture has been compared to a road map, a library and a musical score. Here’s why it’s so important to user engagement.

What Is Information Architecture in UX?
Jeff Link Jeff Link
Updated on November 02, 2022

9 Projects Trying to Build Healthy Social Media Platforms

Social media platforms don’t have to be toxic.

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Jeff Link Jeff Link
Updated on April 10, 2024

9 Product Manager Interview Questions Every Candidate Should Know

We spoke to product leaders about their top product manager interview questions.

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Jeff Link Jeff Link
Updated on April 15, 2024

NFT Design and Art: What It Is, How It Works and Where It’s Headed

What’s next for NFT design and art?

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Jeff Link Jeff Link
Updated on May 13, 2026

How to Counter a Salary Offer (With Examples and Scripts)

Here’s how to counter a salary offer, including what to say, what not to say and sample email templates.

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Jeff Link Jeff Link
Updated on April 09, 2024

What Is User Acceptance Testing? A Guide to UAT.

User acceptance testing tells designers if ideas resonated with users. Here are seven steps to get it right.

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Jeff Link Jeff Link
Updated on November 27, 2023

What Is Photogrammetry? How Drones Contribute to Photogrammetry.

Construction, paleontology, emergency planning — they all rely on photogrammetry.

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