Corey Fyock is a Chicago-based lead data scientist at Allstate, where he builds intelligent systems for the agency and sales space and previously developed AI systems for claims handling. Over the past decade, he has deployed machine learning systems and large language models across financial services, insurance and healthcare, with founding engineering work on Eno, Capital One’s chatbot; retention forecasting at a health insurance marketplace; and intelligent health data parsing at a healthcare startup. His writing examines why people and organizations struggle to turn new technology into real productivity gains. Views expressed are his own and do not represent his employer.