5 Top Tech Support Companies

These top tech support companies provide businesses and consumers with services like malware removal and software upgrades.

Written by Margo Steines
Published on Jun. 13, 2023
5 Top Tech Support Companies
Photo: Shutterstock

Tech support companies help businesses and consumers get the most out of their software and devices, while also ensuring their data and technology is protected from cyber attacks. Their services can include software upgrades, malware removal, mobile phone setup or smart home technology installation. The following are some of the top tech support companies handling maintenance and troubleshooting issues for laptops, desktop computers, smart appliances and other technology.

Top Tech Support Companies

  • Asurion
  • Bask
  • HelloTech
  • Support.com
  • Tech to Us

 

Tech Support Companies to Know

Tech support company Asurion offers repairs and third-party protection plans for devices, including phones, laptop and desktop computers, gaming consoles and even home appliances. Customers can bring their devices into a physical location or request a home visit from an Asurion tech, who can get the device working on the spot in some cases.

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Designed for both high level gadget users and tech averse consumers, Bask’s device-based home tech support is available a la carte with flat rate pricing per service, and on a membership basis, with Urgent, Preventative and Premium membership tiers. Service offerings include email account setup, operating system upgrades, tech coaching, backup services, live phone and chat support, device tune-ups and deep cleans and remote system maintenance. 

 

Tech support for smart home technology from HelloTech comes on-demand via a membership service. When a support call is made, remote support is offered and, if necessary, a technician services the device in-home for the consumer. The company covers everything from home theaters and video doorbells to smoke alarms and smart thermostats. HelloTech also partners with Walmart and Comcast to support their devices. 

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Support.com provides tech support with a focus on security for everyone from enterprise clients to individual consumers. It consults on connected homes, offers a remote IT help desk and works on a subscription basis as a 24/7 concierge tech support for enterprise businesses. The company was built as a remote workforce and continues to function that way, with staff experts working from their own homes. 

 

Tech to Us does personable tech support for individuals and small businesses at a flat rate billed monthly or annually. The company offers support for everything from email and internet connectivity to malware and virus removal and data backup services. All techs are based in the United States, as is the company itself.

Rose Velazquez contributed reporting to this story.

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