Client services professionals do more than answer customer questions — they help businesses get new, often complex products up and running and act as techy first responders when technical issues inevitably come up. As companies invest in customer retention and increasingly sophisticated software platforms, these teams start to play a more direct role in keeping clients around for the long run. Artificial intelligence is also changing the work, with mass industry-wide adoption of AI agents climbing nearly 20 percent from 2025 to 2026. That shift puts human teams in charge of the judgment calls and relationship-building AI can’t replicate.
These are some of the top companies actively looking for client services professionals.
Top Companies Hiring Client Services Professionals
Clearwater Analytics
Bloomberg
FactSet
S&P Global
Salesforce
Companies Hiring Client Services Professionals
Industry: Customer Relationship Management Software
Holding more than 20 percent of the global CRM market to outpace its next four competitors combined, Salesforce is the definitive customer relationship management software leader. Its client service professionals help enterprise customers get more from the Einstein 1 Platform by resolving product issues and supporting AI-driven workflows across Sales Cloud, Service Cloud and Slack.
Industry: Financial Data, News and Analytics
The Bloomberg Terminal has powered financial markets for more than four decades. It gives users real-time market data, financial news and analytics, plus direct messaging access to more than 350,000 financial professionals. Supporting that user experience is a global sales and client service team that helps with troubleshooting and ongoing product support. Bloomberg employees have access to Bloomberg University — an internal professional development course portal — and up to $12,000 annual tuition reimbursement for approved job-related courses.
Industry: Financial Information, Credit Ratings and Market Intelligence
The S&P 500 represents about 80 percent of total U.S. market value, recently crossing the $70 trillion threshold. Its parent company, S&P Global, provides the credit ratings and commodity benchmarks used across international financial markets. Inside its Capital IQ business, S&P’s client services associates help major banks and investment funds get more from the platform by resolving technical issues and building custom research models.
Industry: Customer Experience Management Software
Thousands of organizations — including 75 percent of the Fortune 500 — use Qualtrics to better understand customer and employee experiences through its platform. Its customer success team helps organizations pinpoint where customer and employee experiences fall short, then use feedback data to improve retention and satisfaction. Each year, employees receive an $1,800 experience bonus and up to $1,200 for wellness expenses, along with 10 work-from-anywhere days.
Industry: Financial Services
Founded in 1784, BNY is a major global custodian that oversees $63 trillion in assets. Working with more than 90 percent of Fortune 100 companies, client service managers coordinate asset servicing, investment operations, direct cross-border trade settlements and other day-to-day account needs. BNY offers two work-from-anywhere weeks each year, along with 12 no-cost therapy or coaching sessions to support the well-being of their employees.
Industry: HR Operations
ADP supports payroll and HR operations for more than 1 million clients. Its client service professionals help employers correct payroll discrepancies and configure workforce systems while making sure HR processes meet changing labor and tax requirements. These roles come with a benefits package that includes 401(k) matching, tuition reimbursement and family-oriented support such as adoption assistance and paid parental leave.
Industry: Financial Data and Investment Research Technology
FactSet’s research systems give financial professionals access to the data and analytics they need to make investment decisions. With more than 9,000 clients and 260,000-plus financial professionals on its platform, its client solutions associates help build research workflows and troubleshoot applications through onboarding and training. Current listings advertise hybrid work options, parental leave and dedicated professional-development programs.
Industry: IT Research, Business Intelligence and Management Consulting
Gartner advises more than 14,000 distinct enterprises across 90 countries — including 70 percent of the Global 500 — through proprietary frameworks like its Magic Quadrant, Hype Cycle and BuySmart tools. Client success associates there manage multi-seat account retention by working with enterprise customers to identify top priorities and connect them with Gartner analysts, peer networks and executive learning programs that address those needs.
Industry: Fintech
Clearwater Analytics provides investment accounting and reporting technology to more than 2,500 institutional clients across 50-plus countries. To date, its platform holds $10 trillion in assets. Client servicing professionals help investors resolve data discrepancies and validate reconciliations while managing implementation. These roles are often eligible for three weeks of work-from-anywhere time as well as Friday work-from-home flexibility and an employee stock purchase plan.
Industry: Fintech
Broadridge provides the infrastructure that financial institutions rely on to communicate with investors and manage shareholder voting. In fiscal 2026, it processed more than 8 billion investor and customer communications and managed proxy voting for 1 billion equity positions. Its client service and relationship teams work directly with banks, asset managers and public companies to keep those services running smoothly. Broadridge employees may also receive performance-based incentive pay, with a portion tied to client satisfaction.
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