At Built In, work-life balance isn’t treated as a perk — it’s a performance enabler. The company’s philosophy is rooted in the belief that when employees are supported as whole people, they do their best work. Through clear workload norms, flexible scheduling, comprehensive wellness benefits, and leadership modeling, Built In ensures employees have the time, space and autonomy to recharge and thrive.
7 Built In Work-Life Balance Perks to Know
- Flexible schedules
- Half-day Fridays year-round
- Unlimited flexible PTO
- Quarterly wellness days
- Annual recharge week
- Hybrid and remote work options
- Employee assistance program with free, confidential counseling
The result is a culture that’s as focused on employee wellbeing as it is on innovation — one where balance isn’t managed top-down, but modeled and normalized across teams.
How Built In Supports Sustainable Workloads and Prevents Burnout
Built In sets clear expectations for sustainable work. Employees work 40 hours per week, typically during a standard 9 a.m.-to-5 p.m. schedule. The company’s approach combines structured planning, predictable pacing and cultural rituals that make rest part of the routine — not an afterthought.
Employees enjoy flexible paid time off (PTO) with no accrual limits, quarterly wellness days, and half-day Fridays year-round. Every summer, the company hosts its annual recharge week, during which all employees unplug completely for a full paid week off. This policy guarantees that every team member has at least one extended break each year to disconnect and recover — with no emails and no meetings.
“I always feel so supported by my leadership, manager and peers.”
Leaders reinforce these norms by checking in on workload balance, encouraging PTO use, and leading by example. Managers are trained to monitor capacity during busy cycles and support employees in pacing work effectively. While commercial teams experience occasional spikes around quarter-end, Built In’s leadership emphasizes recovery time immediately afterward, ensuring periods of intensity are balanced with time to rest.
“I always feel so supported by my leadership, manager and peers,” said Cali Anderson (former Account Manager). “Everyone truly cares about each other on a personal level and wants to see each other succeed. I love that my success is truly dependent on the hard work that I put in. It gives me the opportunity to be creative on a daily basis.”
These deliberate practices create a sustainable rhythm — one that values both performance and recovery as essential components of long-term success.
Flexible Work at Built In: Remote, Hybrid & Schedule Options
Built In’s hybrid and remote model is built on trust, autonomy and accountability. All employees have access to flexible schedules, and the company’s flex mode allows employees to tailor where and when they work.
For many, this means a hybrid schedule — averaging two to three in-office days per week for collaboration — while others are fully remote, contributing from wherever they work best.
“Flexibility has been one of the best parts of working here.”
Built In’s philosophy is simple: focus on outcomes, not optics. As long as performance, collaboration and connection remain strong, employees are free to design the structure that fits their lives. This includes asynchronous communication norms, manager-approved flexibility and intentional in-person time for brainstorming, strategy, and problem-solving rather than routine meetings.
Work-Life Balance Principles
- Flexibility With Trust – Employees design schedules that fit their lives through a trust-based hybrid model focused on outcomes, not optics.
- Rest as Routine – Recharge Week, Half-Day Fridays and wellness days make recovery a built-in part of work.
- Whole-Person Support – Leadership models balance and provides mental-health and wellness resources to help every employee thrive.
This trust-based model reflects Built In’s culture of accountability and respect for individual autonomy. Managers work closely with team members to accommodate caregiving, health, or personal needs without stigma — whether that means school pickups, sick days, or afternoon breaks to recharge. In an internal company survey, one employee said that “Flexibility has been one of the best parts of working here,” while another wrote, “The flexible work environment makes it possible to manage work and life in a sustainable way.”
The result is a workplace that adapts to people’s lives, not the other way around. Employees consistently report that flexibility supports retention, satisfaction and the ability to balance personal and professional responsibilities.
Built In’s Mental Health Benefits & Wellbeing Support for Employees
Built In’s approach to wellness is holistic — combining preventive care, mental health resources, and cultural norms that prioritize rest and recovery. The company provides multiple tools and benefits to ensure every employee can access support when they need it.
Through its employee assistance program (EAP), all employees and their dependents receive free, 24/7 confidential counseling for issues such as stress, anxiety, depression, family challenges, and workplace concerns. The company’s BlueCross BlueShield plans include comprehensive behavioral health coverage, offering both in-person and virtual therapy sessions. Additionally, MDLIVE telehealth services give employees on-demand access to licensed mental health professionals — enabling them to schedule therapy or counseling from home, on their terms.
“I’m honored to foster a community where challenges are shared, solutions are found and support is abundant.”
These resources reflect Built In’s belief that mental health care should be accessible, stigma-free, and easy to navigate.
Beyond benefits, Built In integrates wellness into its work rhythms. The same recharge week, wellness days and half-day Fridays that prevent burnout also encourage reflection, rest, and community connection. Managers are trained to check in on well-being, not just output, ensuring that care for employees extends beyond deadlines and deliverables.
“I’m honored to foster a community where challenges are shared, solutions are found, and support is abundant,” said Sandhya Hemakumar (Senior Manager of Quality Engineering, 2025).
This combination of structural benefits and cultural empathy creates a workplace where mental and emotional health are treated as foundational to performance, not as side initiatives.
How Built In Solves Work-Life Balance Challenges as It Grows
Even in a company that prioritizes balance, maintaining it takes active effort. As Built In continues to scale, leaders have acknowledged that growth brings new challenges — from shifting workloads to evolving team structures.
Employees have previously raised concerns about occasional workload spikes or limited visibility into long-term resourcing. Leadership responded by introducing semi-annual performance reviews, manager training on workload distribution and enhanced communication around project timelines to maintain clarity and fairness.
The Employee Handbook (2025) underscores leadership’s commitment to modeling balance, emphasizing “reasonable workloads, flexible scheduling, and proactive well-being support.” Leadership check-ins, anonymous feedback channels, and engagement surveys help identify emerging issues early, ensuring that balance isn’t static — it evolves with the business. In an internal company survey, one employee wrote: “Leadership is invested in the company’s success and genuinely wants people to succeed alongside it.”
Built In expanded wellness stipends, recharge programs, and mental health resources to ensure all employees had equal access to recovery and rest. The company also formalized training for managers to discuss workload and well-being during check-ins, strengthening trust and communication.
These efforts have led to increased employee confidence in Built In’s approach to sustainable work. External reviews (2025) on Glassdoor echo that sentiment: employees praise managers who “have always been very supportive and cognizant of work-life balance.”
Built In’s philosophy is clear — balance fuels performance. As the company grows, leadership continues to refine policies and resources to ensure employees remain supported, healthy, and engaged.
Why Work-Life Balance Is Core to Built In’s Company Culture
At its core, Built In’s work-life balance philosophy is about supporting its employees and creating an environment where people can perform at a high level without sacrificing their health, happiness, or personal lives. It’s a culture that values trust over control, autonomy over micromanagement, and long-term success over short-term output.
The result is a company where employees don’t have to choose between doing great work and living full lives — because Built In recognizes that the two are inseparable.
Frequently Asked Questions
What work-life balance policies does Built In offer employees?
Built In promotes work-life balance through a trust-based, flexible culture that emphasizes outcomes over hours. The company offers flexible paid time off (PTO) with no accrual limits, quarterly wellness days, year-round half-day Fridays and an annual recharge week when the whole company disconnects. Employees also benefit from hybrid and remote work options that prioritize autonomy and accountability while encouraging intentional in-person collaboration.
Does Built In offer remote or hybrid work options?
Built In operates on a hybrid work model, with many roles allowing remote flexibility or telecommuting by approval. Employees can work from home as needed with manager consent, and fully remote roles exist for some positions. The policy reinforces a culture of trust, flexibility and personal responsibility, empowering employees to manage their time effectively while maintaining strong collaboration and performance standards.
What mental health and wellness benefits does Built In provide?
Employee wellbeing is a cornerstone of Built In’s culture. In addition to time-off policies, Built In provides a quarterly wellness day, a lifestyle stipend for health and personal development, and comprehensive mental health benefits through BlueCross BlueShield and the employee assistance program (EAP). Leadership encourages employees to take rest seriously, modeling healthy boundaries and fostering an environment where balance and recovery are normalized.
