At Boingo Wireless, Supporting Veterans Is Core to the Company Culture

Boingo’s veteran employee resource group is dedicated to awareness and support.

Written by Anderson Chen
Published on Jan. 17, 2023
At Boingo Wireless, Supporting Veterans Is Core to the Company Culture
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When military veterans transition back to civilian life, navigating the next step in their career can be challenging. 

While the Department of Veteran Affairs is a source of military personnel assistance, some tech companies are also doing their part to proactively recruit, train and welcome veterans back into the workforce. Among them is total connectivity provider Boingo Wireless.

Randy Moore, Network Operation Center (NOC) supervisor at the company, is a member of the Boingo veteran employee resource group (ERG). Establishing a supportive community around veterans is the ultimate goal. But the first step is awareness. 

This past Veteran’s Day, Moore and the group hosted a fireside chat with Rebecca Gray, Colonel in the 111th Attack Wing of Pennsylvania Air National Guard — and vice president at Boingo Wireless.

“She is a phenomenal leader,” Moore said. “It was an insightful conversation that honored our veterans and discussed the unique skills they bring to civilian careers, as well as big differences they face in the transition from military life to the corporate world.” 

A company-facing leader with firsthand military background discussing her journey, sharing what she’s achieved and how she leverages her military experience to her advantage, made for a powerful educational session. At Boingo, the veterans ERG pairs education and awareness initiatives with action. 

“We’ve had team members reach out to local veterans, which is sometimes the most impactful way to share your time and energy,” said Moore. “In the past, we’ve also gathered items that veterans in our local communities needed — food, clothes and more.”

Built In sat down with Moore for a glimpse at how the company’s mission statement is reflected in the intentional connections it builds with veteran employees and ERGs.


boingo wireless office lounge with three chairs and a table
Boingo Wireless


What’s the ERG’s mission? 

Our mission is to come together to support each other and acknowledge our veterans both inside Boingo and in our community.


“It feels good to know that people are taking the time to get to know our veterans and understand our unique journey.” 


What’s the inspiration behind some recent initiatives? What do these events mean to you?

We’re inspired by the power of community. It feels good to know that people are taking the time to get to know our veterans and understand our unique journey


What makes your ERG and its work different from other company groups?

The Boingo ERG is unique in that it focuses on supporting our veteran employees and our veteran community, building awareness throughout the company and acknowledging what veterans do and have done for our country. Military personnel come from a wide range of backgrounds and have chosen a wide range of career paths post service. This group brings us together and creates a safe place for our likeness and differences.


How does the group’s work fit into the larger mission of the company?

Having this group inspires inclusivity and connection among people, which are core to Boingo. Boingo is a proud recipient of the 2020, 2021 and 2022 HIRE Vets Medallion Award and has a number of talented veterans working across all teams. As a business, we also support more than 70 military bases around the globe. That means we have teams working daily with military personnel, commands, government agencies and all those who support operations and quality of life on bases. 


Responses have been edited for length and clarity. Images provided by Boingo Wireless and Shutterstock.

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