Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

The Veeva Business Consulting practice is growing, and we are looking for talented individuals to join.

This team shapes the commercial and medical strategies, processes, and operations of leading LifeSciences organizations to provide ongoing solutions for the core business issues faced in today’s dynamic market.

The Global Content Business Consulting team leads innovation and partnership in areas related to content management, creation, review, approval, planning, and distribution– whether the customer is seeking to resolve a timely issue or would like to accomplish a strategic corporate goal for commercialized products in Life Sciences. The focus is to help identify the source of the business issues faced, define critical success factors, develop a structured approach to deliver solutions, and do so in a highly collaborative manner–ultimately building critical customer relationships within our customers’ organizations.

Our Medical Content Business Consulting team supports the medical organization with its end-to-end content operations that fuel omnichannel engagement. Our Medical customers are rapidly evolving to meet the significant demand for content from their HCPs and patients. As such they need to optimize all stages of their operating model – making content more readily available through accelerated development, approval and delivery. Across both medical affairs and medical information teams, our Business Consultants partner to implement more efficient and effective content processes through upskilled and engaged medical teams. Platform solutions such as Vault Medical and new ways of working such as modular content are critical tools at the disposal of the Medical organization – untapping their potential through a robust value story, implementation excellence, strong change management, and team engagement are critical to successful evolution of the Medical teams we work with.

As a Senior Business Consultant, the majority of your time will be spent leading customer engagements on a day-to-day basis and working with a wide variety of clients to deliver Medical Content advisory support. Medical Content Business Consultants have a strong subject matter understanding of medical content operations, processes, tools, and systems in support of early-stage assets, pre-launch and commercialized products in the lifesciences. In addition, these individuals have strong management consulting or agency experience to serve as the day-to-day engagement resource, leading projects with the engagement leadership team.

If you are looking for an opportunity to shape commercial content strategies in an innovative and dynamic environment, this is a great opportunity for you.

This is a remote, full-time, permanent role with Veeva. It is customer-facing, and we have no work location requirement if you are in close proximity to an airport and can meet future travel requirements.

Veeva Systems does not anticipate providing sponsorship for employment visa status (e.g., H-1B, OPT) for this employment position.

What You'll Do

• Lead 2-3 customer engagements on a day-to-day basis; maintain key customer relationships at a senior level within the organization
• Oversee a team of consultants to deliver projects with excellence; oversee project management, timelines, and budgets, quality of deliverables, and delegation of tasks
• Lead and/or contribute to projects that optimize medical content operations including content creation, approval, content dissemination, global-to-local operations etc.
• Support customers with defining value story and case for change to implement new Veeva Vault tools
• Collaborate on bringing modular content for medical to the industry
• Contribute to metadata governance best practices and content standards
• Give input to the strategic direction and define key performance indicators for increased efficiency throughout the content end-to-end digital supply chain
• Help develop content analytics dashboards and identify insights for the end-to-end medical content lifecycle
• Lead and/or contribute to the development and delivery of communication and change management programs in support of the roll-out of Vault Medical or new functionalities within each
• Work closely with internal teams across product, strategy, and sales to support business development efforts with new and existing customers
• Engage in broader Content Business Consulting team initiatives and workstreams

Requirements

• Bachelor’s degree is required
• 5+ years of experience within a management consulting company or as a senior lead (Account Director and above) at a medical communications agency or 3+ years of experience at a Life Sciences company within their Medical Organization
• Minimum of 3 years experience with medical content processes and deliverables as part of either medical affairs or medical information teams (industry or vendor partner)
• Strong track record of experience leading and overseeing the delivery of client advisory engagements
• Core management consulting skills, including preparation and facilitation of workshops, development of client presentations, project management (timeline development, budget and staffing management, task planning, etc.), team oversight, change management, and ability to develop structured approaches/methodologies to business problems
• Strong analytical and problem-solving skills and excellent oral and written communication skills
• Ability to travel roughly 20-40%, but this can vary depending on the engagement
• Experience working with a content management system, preferably, Veeva Vault

Perks & Benefits

• Medical, dental, vision, and basic life insurance
• Flexible PTO and company paid holidays
• Retirement programs
• 1% charitable giving program

Compensation

• Base pay: $80,000 - $200,000
• The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.

LI-RemoteUS

Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at [email protected].