Aisera is a leading provider of AI Copilot solutions, utilizing AiseraGPT and Generative AI to facilitate business transformation and drive revenue growth through a self-service model. Aisera’s AI Copilot uses industry and domain-specific LLMs to deliver human-like experiences and auto-remediate requests through AI workflows. With 400+ integrations and 1200+ prebuilt workflows, customers achieve 75%+ automation and 90% cost reduction.

Aisera has received numerous recognitions, including the following: FastCompany Best Workplaces for Innovators; Inc 5000 Award for Fastest Growth; Forbes AI50; EY Entrepreneur of the Year 2023; CNBC Upstart 100 Top Startup; Gartner Cool Vendor; Red Herring Top 100 Global Innovator; CIO Innovation Startup Award; CIO Review Top ITSM Solution; and Silicon Review 50 Most Admired Companies.

Our seasoned founding team has led companies through several prior successful startups and acquisitions. We give our employees a lot of responsibility and ownership of their work, and we hire people from a very wide range of backgrounds and experience. 

Join our dynamic and fast-paced team and be a part of our journey to revolutionize the industry.

The Role:

We are seeking a highly motivated, detail-oriented, mid-career level individual with a bias for action to join our team as Director, Sales Development. In this role you will play a critical role in growing and leading a team of Sales Development Representatives (SDRs), and provide meaningful contribution to the company’s overall revenue (and growth) goals. This is an excellent opportunity for someone with 10+ years of sales development experience who has worked in fast-paced SaaS organizations using the latest sales tech and martech tools. You will gain valuable experience selling leading edge technology with very strong market demand by using the latest SaaS tools to help deliver on your revenue goals.

Responsibilities:

1. Leadership: Lead, coach, build and manage a team of SDRs. The Director of Sales Development has a track record of building and leading sales development teams. This individual also has the ability and experience in working with 3rd party SDR teams - and managing day-to-day progression of leads from Marketing to the appropriate SDRs and AEs.
2. Tech stack: Work with other teams in sales and IT to proactively identify and propose fixes for integration challenges between various tech stack elements - ensuring SDR success
3. Coaching: Provide effective coaching to SDRs with actionable plans to improve day-to-day activities - translating to better SDR performance
4. Sequences: Lead the creation and day-to-day implementation of sequences in partnership with the Marketing function. The ideal candidate embraces industry best practice for sequence development, implementation and experimentation: “one sequence is never enough, new sequences are required as conditions change, and sequences are improved based on what the data tells us (e.g., A/B testing)”.
5. Metrics and KPIs: Stellar ability in defining and tracking predictive metrics and KPIs that describe the health of this function and of the business, as well as health of the business metrics.
6. Sales Process Documentation: Create and maintain documentation for sequences, sales processes, guidelines, and best practices.

Requirements:

1. Educational Background: Bachelor's degree in Business, or a related field.
2. Analytical Skills: Strong analytical and problem-solving abilities with the ability to translate data into actionable insights.
3. Attention to Detail: Meticulous attention to detail to ensure accurate data analysis and reporting.
4. Time Management: Ability to keep track of and deliver against deadlines. 
5. Communication: Excellent verbal and written communication skills to collaborate with cross-functional teams and effectively present findings.
6. Tech-Savvy, CRM Proficiency: Familiarity with CRM systems (e.g., Salesforce, HubSpot) and other sales related SaaS tools (e.g., Linkdedin Sales Navigator, Clari, Outreach, ZoomInfo, …) is required
7. Team Player: Demonstrated ability to work effectively in a team-oriented and collaborative environment.
8. Adaptability: Ability to thrive in a fast-paced and dynamic startup environment.
9. Sales Experience: Substantial prior experience leading a sales development team is required.