Customer Identity - Technical Manager

| US | Remote
Employer Provided Salary: 140,000-170,000 Annually
Salary data is provided by the employer. Please note this is not a guarantee of compensation.
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We’re Hitachi Vantara, a global infrastructure business. Our people are the force of meaningful progress. We enable the incredible with data – from taking theme park fans on magical rides, conserving natural resources, protecting rainforests to saving lives. We empower businesses to automate, optimize and advance innovation. Together, we create a sustainable future for all. 

Imagine the sheer breadth of talent it takes to inspire he future. We don’t expect you to ‘fit’ every requirement – your life experience, character, perspective, and passion for achieving great things in the world are equally important to us.  

Meet our Team

We are the Identity and Access Management team, part of the Cybersecurity organization at Hitachi Vantara. We maintain key tools and software in our corporate environment that ensures the proper identity and access management controls for our employees, vendors, customers, and partners. We are out-of-the-box thinkers, innovators, and team players. We constantly seek new and better ways of doing things. We need highly motivated individuals to join our dynamic team who have positive attitudes and want to be part of something special. We strive for nothing less than the very best IAM program!

What You Will Be Doing

In the role of this Technical Manager role, you will lead a team of CIAM developers and engineers. You can expect to work closely with other teams and tools including Partner and Customer Experience, MDM, Salesforce, Digital Marketplaces, and Cloud Providers (GCP, AWS, Azure). This role will be critical in maturing the Consumer Identity and Access Management program at Hitachi Vantara.

As an expert at managing, configuring, and developing CIAM programs, you will be responsible for leading the CIAM team while maintaining the health and proper functioning of our external identity ecosystem. This will include designing and maintaining workflows around user registration, progressive profiling, inbound federation, sign in policies, custom authorization servers, role management, web hooks, and token validation. To be a great fit for this role you should be comfortable and knowledgeable regarding the challenges of B2B, B2C, and other CIAM ecosystems.

We are looking for a technical leader ready to take ownership of building a new platform for our external user base!

Responsibilities:

  • Creating, reviewing, and maintaining custom integrations with Auth0.
  • Advising SaaS solution development and engineering teams in matters of CIAM best practices including authentication, authorization, token management, API validation, and more.
  • Understanding and evaluating complex applications. The correct candidate for this role should be comfortable assessing many different custom application architectures, API contracts, and user management systems.
  • Supporting and designing CIAM frameworks for SaaS products.
  • Evaluating, improving, and maintaining our external user experience.
  • Developing custom applications and services to interact with Auth0’s public facing APIs.
  • Architecting a BYOIdP modeled CIAM platform.

Technologies:

  • This role will require hands on experience with the following technologies (in order of priority):
  • Okta Customer Identity Cloud (CIC) - previously known as Auth0
  • Okta’s FGA Solution
  • Terraform Cloud, Jenkins, Gitlab, and similar DevSecOp Tools
  • Express JS
  • Okta Workforce Identity Cloud (WIC)

What You Bring To The Team

  • Strong/expert level understanding of authentication mechanisms and protocols including OIDC/OAuth and SAML, and key related security concepts such as MFA, and how these are used.
  • Strong/expert level understanding of authorization models such as ABAC, RBAC and ReBAC.
  • Strong/expert level understanding in API authentication best practices.
  • Strong/expert level experience in implementing Okta CIC.
  • Hands on experience (5+ years) with Auth0 within large enterprise scale environments (with more than 10,000 users), including also experience with workflows and/or scripting with Public facing APIs (to allow for automation of tasks)
  • Vision and management skills to empower a team to build that vision.
  • Ability to maintain balance between hands-on technical work and people leadership responsibilities.
  • Great interpersonal skills: good written & oral communication in English, ability & willingness to work within international team, collaborative & team-oriented approach, being self-driven with an ability to quickly adapt to new technologies and variables in a dynamic and fast moving, large scale project with tight deadlines, multiple priorities and under defined budget, high attention to details and quality.

As required by the equal pay and transparency acts, the expected base salary for this position is: $140K - $160K. The expected on target earnings for this position is: OTE Vantara Incentive Plan – $150K - $170K

The expected pay is determined based on a variety of factors including, but not limited to, depth of experience in the practice area. This position is also eligible to participate in Hitachi Vantara’s bonus/variable pay programs, and are subject to the program’s conditions and restrictions.

#LI-JT1

Championing diversity, equity, and inclusion  

Diversity, equity, and inclusion (DEI) are integral to our culture and identity. Diverse thinking, a commitment to allyship, and a culture of empowerment help us achieve powerful results. We want you to be you, with all the ideas, lived experience, and fresh perspective that brings. We support your uniqueness and encourage people from all backgrounds to apply and realize their full potential as part of our team.  

 How we look after you 

We want to help you take care of your today and tomorrow – at home and at work. Which is why we offer industry-leading benefits that go far beyond compensation. That means support, services, and resources that also take care of your holistic health and wellbeing. We’re always looking for new ways of working that bring out our best, which leads to unexpected ideas. Here, you’ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with. We’re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). 

About us 

We’re a global team of innovators. Together, we harness engineering excellence and passion for insight to co-create meaningful solutions to complex challenges. We turn organizations into data-driven leaders that can a make positive impact on their industries and society. If you believe that innovation can inspire the future, this is the place to fulfil your purpose and achieve your potential.  

We’re proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic.Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success. 

 

 

 

More Information on Hitachi Vantara
Hitachi Vantara operates in the Consulting industry. The company is located in Dallas, TX and Santa Clara, CA. It has 9542 total employees. To see all 57 open jobs at Hitachi Vantara, click here.
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