Your role

• Provide account management coverage to highly sophisticated clients (banks, institutional clients, family offices, hedge funds & asset managers) who execute and clear options & futures as well as centrally cleared OTC derivative products.• Coordinate client meetings to evaluate performance, identify client needs and development requests, and manage the strategic client relationship.• Host client demos of UBS platforms to educate client on reporting suite and tools available to maximize adoption.• Work with the client to develop a strategic roadmap of product, process, and technology deliverables.• Partner with Sales on commercial objectives through enablement/unblocking of revenue opportunities.• Serve as the voice of the client in product development and support forums.• Create action plans to improve service delivery and operational processes.• Ensure all client related tasks (trade management, assignment/exercises, exchange notifications, break resolution, margin calls, etc.) are managed efficiently and to client service level expectations.• Partner with the transition management team on new launches to ensure a seamless onboarding experience for the client. • Deliver the firm to clients through Regulatory/Industry/Vendor Updates, SME Connectivity.

Join us

At UBS, we embrace flexible ways of working when the role permits. We offer different working arrangements like part-time, job-sharing and hybrid (office and home) working. Our purpose-led culture and global infrastructure help us connect, collaborate, and work together in agile ways to meet all our business needs.

From gaining new experiences in different roles to acquiring fresh knowledge and skills, we know that great work is never done alone. We know that it's our people, with their unique backgrounds, skills, experience levels and interests, who drive our ongoing success. Together we're more than ourselves. Ready to be part of #teamUBS and make an impact?

Disclaimer / Policy Statements

UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.

Your team

You'll be working in Client Hub ETD Account Management Team within the Tri-State area. ETD Account Management is responsible for the overall client experience of Exchange Traded Derivative clients, managing the day-to-day interaction, ensuring the health of the relationship, and driving strategic enhancement and growth. Interaction is with external clients and internal stakeholders such as Consulting & Sales, Client Onboarding, Cash & Collateral Management, Prime Services, Business Management, Trading, Operations, Legal, Client Technology Analysts, etc.

Your expertise

• strong client management experience and proven client service competencies• excellent ETD clearing knowledge, as well as OTC clearing experience is strongly preferred• previous experience related to Exchange Traded Derivative exchanges and products, post trade processing, deliveries, risk management, cash and collateral management, reporting, documentation, and onboarding• strong communication, presentation, problem solving, and organizational skills, with the ability manage multiple client deliverables while balancing internal and external stakeholder demand• a passion for delivering results for clients and working in a team setting, as well as managing initiatives independently• drive, with ability to thrive in a high-paced environment in a consistently professional manner

About us

UBS is the world's largest and the only truly global wealth manager. We operate through four business divisions: Global Wealth Management, Personal & Corporate Banking, Asset Management and the Investment Bank. Our global reach and the breadth of our expertise set us apart from our competitors

We have a presence in all major financial centers in more than 50 countries.

Salary information

CA, CO, WA and NY based roles: The salary range for this role is $105,000 to $125,000 based on experience, education, and skill level. This role may be eligible for discretionary incentive compensation. For benefits information: ubs.com/usbenefits.