Framework Security seeks a Client Development Representative who embodies a profound passion for cybersecurity, exhibits unparalleled customer service skills, and possesses a strong acumen for marketing. Positioned in Los Angeles (our office is in Marina del Rey) and operating within a flexible hybrid work model, the successful candidate will play a pivotal role in fortifying client relationships, stimulating sales growth, and broadening our market presence. This role is about being a proactive advocate for our specialized cybersecurity services, ensuring our clients receive optimal solutions tailored to their unique challenges. This role will wear many hats: marketing, Sales, Customer Services, Admin, and Finance.
Key Responsibilities:

• Client Relationship Management: Forge robust partnerships with clients, offering a consultative approach to delivering solutions such as risk assessments, penetration testing, and Virtual CISO services tailored to their specific cybersecurity requirements.

• Customer Service Excellence: Commit to unparalleled client satisfaction and loyalty by providing timely, effective responses to inquiries, addressing concerns, and proactively managing feedback to ensure a seamless client experience.

• Sales and Marketing Support: Collaboratively work with graphic designers and the marketing team to refresh sales proposals, decks, and collateral, ensuring these materials are not only compelling but also accurately reflect our latest offerings, insights, and the unique value proposition of our services.

• Strategic Marketing Collaboration: Engage in close collaboration with the CEO to spearhead many marketing initiatives, devising and implementing strategies that effectively showcase the value of our services, captivate potential clients, and significantly enhance our market footprint.

• Industry and Market Insight: Maintain a cutting-edge understanding of cybersecurity trends, emerging threats, and opportunities, leveraging this vital information to refine sales strategies, adapt service offerings, and provide informed, strategic advice to our clients.

This is a contractor position to start, with the potential to transition into a full-time employee role. We're looking for someone who is ready to grow with us and take on more responsibilities as we expand our market presence.
If you are interested, send your resume along with 3-5 bullets of exceptional ability to [email protected]