Principal Solutions Specialist

| Dallas, TX, USA | Hybrid
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WHO WE ARE
Apex Fintech Solutions (AFS) powers innovation and the future of digital wealth management by processing millions of transactions daily, to simplify, automate, and facilitate access to financial markets for all. Our robust suite of fintech solutions enables us to support clients such as Stash, Betterment, SoFi, and Webull, and more than 20 million of our clients' customers.
Collectively, AFS creates an environment in which companies with the biggest ideas in fintech are empowered to change the world. We are based in Dallas, TX and also have offices in Austin, New York, Chicago, Portland, and Belfast.
If you are seeking a fast-paced and entrepreneurial environment where you'll have the opportunity to make an immediate impact, and you have the guts to change everything, this is the place for you.
AFS has received a number of prestigious industry awards, including:

  • 2021, 2020, 2019, and 2018 Best Wealth Management Company - presented by Fintech Breakthrough Awards
  • 2021 Most Innovative Companies - presented by Fast Company
  • 2021 Best API & Best Trading Technology - presented by Global Fintech Awards


ABOUT THIS ROLE
As a Principal Solutions Specialist at Apex Silver, you are a subject matter expert in the investment services and/or specific areas or functions within the industry and responsible for ensuring our operations and products in alignment with industry and regulatory standards. You will be responsible for understanding, documenting, and improving all external operational processes that impact Apex Silver services and/or solutions. You will play a key role in guiding integration initiatives between Apex Silver and Apex Clearing teams as they work to enhance data quality, controls and overall business processing -- particularly as it relates to Tax, Cost Basis and Wealth solutions. The ideal candidate will be excited to solve problems and build organizational relationships while delivering cohesive solutions.
Duties/Responsibilities:

  • Provide expertise in specific investment services areas to operations, support, and product team members through training and documentation
  • Analyze workflows and processing bottlenecks; identify and lead process improvement initiatives
  • Influence stakeholders to support business projects
  • Assist with project management for selected projects
  • Coordinate with inter-departmental teams to produce better business outcomes
  • Test business processes and recommend improvements
  • Convert roadmap features into smaller user stories
  • Write clear and well structured business requirements/documents
  • Identify automation opportunities
  • Create reports, dashboards and visualizations to understand business performance
  • Communicate and validate requirements with relevant stakeholders
  • Develop and maintain reporting or tracking of deliverables
  • Perform data discovery, analysis and modeling
  • Assist with internal training and release elevation
  • Collaborate with product manager on roadmap planning and prioritization


Qualifications:

  • Bachelor's degree required, Master's degree preferred
  • 10+ years experience as senior business analyst (or equivalent experience)
  • Financial Services and brokerage back-office operations experience required
  • Desire to dig into problems and collaborate with product owners and developers to solve
  • "Roll-up your sleeves and help get the job done" attitude
  • Team player & self-starter
  • Great analytical, critical thinking and problem solving abilities
  • Superior presentation and negotiation skills
  • Adaptable and capable of working in fast paced environments


#APEX #product management #mid-senior #full-time #LI-MJ1
Our Rewards
We offer a robust package of employee perks and benefits, including healthcare benefits (medical, dental and vision, EAP), competitive PTO, 401k match, parental leave, and HSA contribution match. We also provide our employees with a paid subscription to the Calm app and offer generous external learning and tuition reimbursement benefits. At AFS, we offer a hybrid work schedule for most roles that allows employees to have the flexibility of working from home and one of our primary offices.
Diversity, Equity, Inclusion, and Belonging (DEIB) Commitment
We're looking for all kinds of people.
At Apex, we believe that wealth management and investing should be accessible to everyone, and we strive to create spaces to democratize investing for folks of all walks of life. Internally, we embrace diversity and are dedicated to creating an inclusive and equitable workplace, which reflects our company vision and mission. We value every team member's unique perspective and are committed to fostering a culture where everyone belongs. Join us in our mission to empower and celebrate individual differences.
Apex is committed to being an equal opportunity employer. We ensure that qualified applicants receive fair consideration for employment without discrimination based on sex, gender identity, gender expression, sexual orientation, race, color, natural or protective hairstyle, genetics, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Know your rights: workplace discrimination is illegal. We stand by this commitment to promote a diverse, equitable, and inclusive workforce.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • ReactLibraries
    • DockerFrameworks
    • KubernetesFrameworks
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • AWS (Amazon Web Services)Services
    • Google CloudServices
    • LookerAnalytics
    • MiroDesign
    • ConfluenceManagement
    • Google DriveManagement
    • Google DocsManagement
    • Google SlidesManagement
    • JIRAManagement
    • Monday.comManagement
    • SalesforceCRM
    • SlackCollaboration
    • ZoomCollaboration
    • Monday.comProject Management

An Insider's view of Apex Fintech Solutions

What are some things you learned at the company?

Trust in the power of failure; don’t fear it. Failure at some point is inevitable and you cannot succeed if you never take the chance! There is a lesson to be learned in each failure, and it only makes you stronger.

Colleen

Director, Business Development

What are Apex Fintech Solutions Perks + Benefits

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Open office floor plan
Employee resource groups
Hybrid work model
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Apex's 401(k) retirement plan match 50% of an employee's contributions up to the first 6% of their eligible compensation.
Company equity
Performance bonus
Charitable contribution matching
Child Care & Parental Leave
Generous parental leave
Family medical leave
Adoption Assistance
Vacation + Time Off
Generous PTO
Apex's vacation policy includes three weeks paid time off for all full-time employees and up to four weeks off for tenured employees of five years or longer.
Paid volunteer time
Apex encourages employees to give back with paid volunteer time of up to 16 hours a year.
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Apex offers pre-tax commuter benefits for all full-time employees.
Company-sponsored outings
Free snacks and drinks
Company-sponsored happy hours
Relocation assistance
Professional Development
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Online course subscriptions available
Paid industry certifications

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