Updated on April 10, 2025
Recently, Built In Austin caught up with Ali Magno, a client success manager at e-commerce software company Yotpo, Madison Zinsenheim, director of partner success at advertising technology company OpenWeb, and Ismail Pathan, manager of customer success at real estate company Reonomy, to learn how each of their company’s implements a comprehensive customer feedback strategy that allows them to better serve and retain their customers.