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Kelly O'Halloran Kelly O'Halloran
Updated on April 03, 2025

How This Customer Success Team Builds Trust With Its Users

Built In LA connected with Stroud, Cha and Pruitt to dive into Lucky Day’s customer feedback strategies and learn how else the CS team, internally referred to as the “voice of the customer,” has supported product iterations that establish user trust.

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Updated on April 03, 2025

A new match for Tinder: Instagram

Jeremy Porr Jeremy Porr
Updated on April 03, 2025

The Future 5 of Los Angeles Tech

Here are five up-and-coming local startups to watch as we head into the second half of 2021.

Updated on April 03, 2025

The Best B2B Sales Strategy Might Be the Most Straightforward 1

Two LA sales pros share why driving customer value matters.

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